Transforming Smiles, Transforming Lives
Welcome to Carolina Cosmetic Dental Care, your trusted partner in comprehensive and compassionate dental care in Winston-Salem, North Carolina. Our team of skilled professionals is dedicated to providing you with personalized and state-of-the-art dentistry, tailored to your unique needs and goals.
Our Holistic Approach to Oral Health
At Carolina Cosmetic Dental Care, we believe in treating the whole person, not just focusing on physical health. Our holistic approach involves:
- Preventative Care: We prioritize preventive measures like regular dental cleanings and screenings to identify and address potential issues before they escalate.
- Restorative Care: From fillings and crowns to root canal therapy and dental implant placement, we restore functionality and aesthetics to your teeth and gums.
- Cosmetic Enhancements: Our skilled cosmetic dentists offer a full range of treatments to enhance your smile's beauty and symmetry.
- Patient-Centered Care: We prioritize open communication and collaboration, working with you to understand your concerns and achieve your desired outcomes.
Our Wide Range of Services
We offer a comprehensive array of services, including:
- Cosmetic Dentistry: Porcelain veneers, teeth whitening, aesthetic bonding, and more
- Restorative Dentistry: Dental implants, crowns and bridges, root canal therapy, and extractions
- Preventative Care: Routine cleanings and screenings, fluoride treatments, dental sealants
- Orthodontics: Braces, Invisalign aligners, and clear correct aligners
- Oral Surgery: Wisdom teeth removal, dental implant placement, and oral sedation options
Why Choose Carolina Cosmetic Dental Care?
- Experienced and skilled dentists and team: Our team combines extensive experience with ongoing professional development to provide exceptional care.
- Modern and comfortable office: Our welcoming and comfortable office features state-of-the-art equipment and technology.
- Patient-focused approach: We prioritize your comfort, concerns, and individual needs throughout your experience.
- Transparent pricing and financing options: We offer clear and competitive pricing, with financing plans to fit your budget.
- Dedicated to building lasting relationships: We value open communication and building strong relationships with our patients.
Staff and Communication Issues
Several reviewers expressed dissatisfaction with the staff and communication at the dental office. They reported being placed on hold for extended periods, being spoken to rudely, and experiencing poor bedside manners from the dentist. There were also issues with not being able to schedule appointments, not receiving calls back, and not being provided with proper aftercare instructions.
Problems with Insurance and Billing
Some reviewers experienced issues with insurance and billing, including being told that a procedure would be covered and then finding out it was not, and not being reimbursed for payments made upfront.
Patient Care and Experience
Several reviewers reported having poor experiences at the office, including feeling rushed and not being considered during their appointments. One reviewer reported being awake during a procedure and having tooth and bone fragments left at the extraction sites.
Positive Experiences
On the other hand, some reviewers reported having positive experiences at the office, including friendly and courteous staff, gentle and thorough cleanings, and a dentist who was kind and concerned about their needs.
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