Image Auto Body

Image Auto Body is a family-owned and operated body shop that has been providing top-notch collision repair services in Pflugerville, Texas, and the greater Austin area for many years. Our founder, Chris Haywood, has been in the automotive collision repair industry for over 35 years and has repaired thousands of vehicles, ensuring that every customer receives a "concierge experience" that makes them feel like family. At Image Auto Body, we are committed to delivering exceptional customer service and impeccable workmanship, no matter the size of the job.

Our Services

At Image Auto Body, we specialize in high-quality collision repair and exceptional customer service. We understand that the repair process can be stressful, which is why we go above and beyond to ensure that our guests are taken care of and updated throughout the entire process. We are dedicated to providing personalized service that makes our guests feel comfortable and valued.

Our services include:

• Collision repair: We use the latest equipment and technologies for all of our jobs, ensuring that your vehicle is repaired to the highest standards. Our team of experts pays attention to every detail, ensuring that your vehicle looks brand new when it leaves our shop.
• Auto body repair: Whether you need a quick repair or a major customization, we are here for you every step of the way. Our team of experts has the skills and experience to handle any job, big or small.
• Dent repair: Our team of experts can repair any dent, no matter how big or small. We use the latest techniques and technologies to ensure that your vehicle looks like new when it leaves our shop.
• Rentals: If you need a rental car while your vehicle is being repaired, we can help. We have access to multiple rental car companies within a few miles of us that offer pickup and drop-off services for your convenience.
• Insurance repairs: We work directly with your automobile insurance company to assure compliance and handle direct billing to them, making the process as simple and painless as possible for you.
• Hail claims: If your vehicle has been damaged by hail, we can help. We have extensive experience handling hail claims and can help you get your vehicle repaired quickly and efficiently.
• Fleets: We offer fleet services for businesses that need multiple vehicles repaired. We can work with you to ensure that your fleet is back on the road as quickly as possible.

Our Process

At Image Auto Body, we are committed to providing a personalized experience for every guest. When you arrive, a team member will go through our process with you and make sure you are comfortable moving forward. We offer FREE, quick, and reliable estimates, with the latest in tablet technology, so you know what to expect before the repair process begins. We will then schedule your drop-off to get started on your repairs as soon as possible. If you require a rental car while your vehicle is being repaired, we can help arrange that for you.

During the repair process, we will keep you fully updated on the progress of your vehicle. We like to make our guests' experience as personal as possible, so we will call you multiple times each week to keep you fully updated on where we are with repairs. Additionally, we have partnered with a state-of-the-art management system to update our guests at every step of the repair, that you can access from your phone upon request.

When your vehicle is ready for pickup, we will call you to let you know and give you a time window for pick up. If you have a rental, we will work with your rental company to orchestrate a time that is convenient for all parties. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and Samsung Pay with a 3% service fee. We also accept cash and checks.

Conclusion

At Image Auto Body, we are dedicated to serving the greater Austin area with exceptional customer service and high-quality collision repair. Our team of experts is committed to delivering impeccable workmanship, attention to detail, and a personalized experience for every guest. Contact us today or stop by our conveniently located shop in Pflugerville, Texas. We can't wait to exceed your expectations and make your automotive dreams a reality.