At Thomas Home Services, we have been providing top-notch plumbing, HVAC, and appliance repair services to the residents of Chandler, AZ, and nearby areas since 1946. As a family-owned business, we take immense pride in our commitment to providing the finest work for every customer. Our team of friendly experts is dedicated to meeting your needs and ensuring your satisfaction.
Expert Services
At Thomas Home Services, we specialize in providing expert HVAC, plumbing, and appliance services. Our team of licensed, bonded, and insured technicians are certified and background-checked, ensuring that you receive the highest level of service. Whether you need repairs, installations, or maintenance, we have got you covered.
Air Conditioning
Can you imagine trying to get through the heat in Chandler without a solid central air conditioning system in your home? We don't want you to ever experience that, and we have the air conditioning services to make sure you've got a reliable source of cooling for your house. Our air conditioning services include:
- Fast AC repairs
- New system installations and replacements
- Routine maintenance
Heating
Even if you don't think as much about your central heating as your central AC, you can trust that we're paying attention to it! Ensuring our customers have comfort all throughout the year is what we do, and that means attending to heating services such as:
- Installing a new furnace
- Providing fast heat pump repairs
- Our famous regular maintenance
Plumbing
We can help with your home plumbing, no matter what work you need. Whether you're looking for repairs for leaks or clogged-up drains, or interested in new installations, we have got the solutions for you.
Indoor Air Quality
Poor indoor air quality can have serious implications for your health and comfort. Our expert technicians can help improve indoor air quality through our specialized services.
Financing Options
At Thomas Home Services, we understand that unexpected repairs can be stressful. That's why we offer a range of financing options to help you get the services you need.
Thomas Loyalty Club
Our Thomas Loyalty Club is a comprehensive home maintenance and home warranty plan that protects your house and budget. For a small monthly fee, you'll receive priority service, 24/7 emergency assistance, and a host of other benefits.
About Our Technicians
Our technicians are certified, background-checked, and insured, ensuring that you receive the highest level of service. We pride ourselves on being the friendliest technicians in the world, and we keep your home clean while we work.
Reviews
What our customers say about us is what truly matters to us. Here's what some of our satisfied customers have to say:
- "VERY KNOWLEDGEABLE TECHNICIAN FRIENDLY, PROFFESIONAL!" - Ida Brown
- "Once again you did not disappoint! I had an electrical outlet problem and Jeremy was able to identify the situation quickly and had my lights back on in no time. The service was great and Jeremy was awesome. Thank you for the outstanding and quality service I received." - Audrey Cook
Poor Customer Experience
Reviews from Selcuk Guncu and Nicole Bernard share similar concerns about their experiences with the same company. Both customers are frustrated with the poor service, lengthy delays, and lack of communication.
Unfulfilled Appointments
Both authors mention that their scheduled appointments were postponed multiple times. Selcuk Guncu says that the order was not ready yet, and the service was delayed by two weeks or a month. Nicole Bernard had her appointment time changed three times, ultimately waiting over 8 hours for the technician to arrive.
Inexperienced Staff
The reviewers criticize the company for sending inexperienced service technicians. Selcuk Guncu describes them as "inexperienced service guys, " while Nicole Bernard complains about representatives who are "just delaying."
Lack of Communication
Both authors emphasize the lack of respect for other people's time and poor communication from the company. Nicole Bernard writes that she was promised service on the same day, but it never materialized. Both reviewers express their disappointment and frustration with the company's failure to deliver on their promises.
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