Reliable Towing Services You Can Count On
At Waltham Auto Tow, we're proud to have over a half century of experience in the auto towing industry. Founded in 1955 by Bernard "Frenchie" LeBlanc, our family-owned business has been providing the best quality and service to the Waltham area for generations. With a rich history and a commitment to excellence, we've grown to become one of the most trusted and reliable towing services in the Greater Boston area.
Our Story
Waltham Auto Tow started with a single tow truck in 1955, and today, we have a fleet of over 18 trucks ranging from light-duty to heavy-duty, capable of handling any and all auto towing and truck recovery tasks. Our team of experienced drivers and technicians are dedicated to providing the best possible service to our customers, 24 hours a day, 7 days a week. We take pride in our reputation for safety, reliability, and customer satisfaction.
Our Services
At Waltham Auto Tow, we offer a comprehensive range of towing and recovery services, including:
- 24/7 Emergency Towing
- Light, Medium, and Heavy-Duty Towing
- Flatbed Towing
- Low Bed Service
- Truck Recovery
- Auto Body Repair
- Roadside Assistance
- Winch-Out Service
- Lock-Out Service
- Gas Service
- Impound Service
- Local and Long-Distance Towing
- Motorcycle, RV, and Boat Towing
Our Commitment
At Waltham Auto Tow, we're committed to providing the highest level of service to our customers. Our team of experienced drivers and technicians are trained to handle any situation, from routine towing to complex recoveries. We're dedicated to providing safe, damage-free, and reliable towing services to our customers, 24 hours a day, 7 days a week.
Poor Customer Service Experiences
Many reviewers had negative experiences with Waltham Auto Tow's customer service, citing unresponsive, uninterested, and unprofessional representatives. Some reported being hung up on, and others were met with attitude and rudeness.
Unreasonable Pricing and Business Practices
Several reviewers complained about the company's pricing, calling it exorbitant and exploitative. Some were charged high fees for simple services, and others were forced to pay cash without being informed beforehand.
Theft and Damage to Vehicles
Some reviewers reported that their personal belongings were stolen from their vehicles while in Waltham Auto Tow's possession. Others claimed that their vehicles were damaged while in the company's care, with one reviewer stating that their taillight was cracked.
Inconsistent Hours and Accessibility
Some reviewers experienced difficulties with the company's hours of operation, citing inconsistent and unpredictable schedules.
Positive Experiences
On the other hand, some reviewers had positive experiences with Waltham Auto Tow, praising the company's friendly and helpful staff, quick response times, and professional service.
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