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Your Home for Insurance Needs - Local, Independent, Trusted

At Pontell Insurance Agency, we take pride in being a locally-owned and independent insurance agency serving Central Florida since 1989. Our team of experienced agents is dedicated to providing personalized service and expert advice to help you navigate the complex world of insurance. With offices in Oviedo, Orlando, and New Smyrna Beach, we have been a trusted partner to individuals and businesses across the state of Florida.

Our History

Founded by the Pontell Family, our agency has a long-standing reputation for delivering exceptional customer service and providing tailored insurance solutions. Our commitment to our customers is evident in our pledge to maintain the highest levels of professionalism, integrity, and fairness.

Our Services

At Pontell Insurance Agency, we offer a range of insurance services to cater to your unique needs. Whether you're looking for personal or commercial insurance, we have expertise in:

  • Home Insurance: Protect your most valuable asset with our comprehensive home insurance policies.
  • Auto Insurance: Get the right coverage for your vehicle with our auto insurance options.
  • Business Insurance: Ensure the financial security of your business with our business insurance services.
  • Life Insurance: Plan for your future with our life insurance products.

Our Advantage

What sets us apart is our commitment to understanding your unique circumstances and tailoring insurance solutions to meet your specific needs. Our agents take the time to listen, provide expert guidance, and work tirelessly to ensure you receive the best coverage at an affordable price.

Our Strengths

  • Local Expertise: Our agents have extensive knowledge of the Florida insurance market, ensuring you receive the best coverage for your specific needs.
  • Personalized Service: We take the time to understand your unique circumstances, providing tailored insurance solutions.
  • Competitive Pricing: We work hard to find you the best rates without compromising coverage.
  • Professional Guidance: Our agents are licensed professionals dedicated to ensuring you receive the best insurance solutions.

Our Mission

At Pontell Insurance Agency, our mission is to empower you with the knowledge and expertise to make informed insurance decisions. We strive to foster long-term relationships built on trust, communication, and exceptional service.

Reviews
Positive: Overall, the reviewers have been extremely satisfied with their experience at Pontell Insurance, praising the team's expertise, responsiveness, and excellent service.
Negative: One reviewer had a negative experience with Pontell Insurance due to poor communication and lack of follow-up.

Experience and Commendations

The reviewers have been consistently satisfied with their experience at Pontell Insurance, praising the team's expertise, responsiveness, and excellent service. Many reviewers have saved money on their insurance premiums while enjoying top-notch customer service.

Communication and Responsiveness

Agents at Pontell Insurance are described as personable, friendly, and knowledgeable. Reviewers appreciate the prompt responses to their queries and the efficient processing of their insurance needs.

Insurance Coverage

The insurance company offers a wide range of coverage options, including home, auto, life, and commercial insurance. Reviewers have been impressed with the comprehensive coverage and the agents' ability to find the best policies for their specific needs.

Challenges

One reviewer, Explore Florida, had a negative experience with Pontell Insurance, citing poor communication, lack of follow-up, and increasing premiums. However, this is an isolated incident, and the majority of reviewers have had positive experiences.

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