At Greater San Diego Air Conditioning Company, Inc., we take pride in being San Diego's leading commercial HVAC provider. With over 40 years of experience serving San Diego County, we have built a reputation for providing exceptional service, quality workmanship, and fair pricing. Our commitment to customer satisfaction has earned us a loyal customer base, and we strive to continue providing top-notch HVAC services to the San Diego area for many years to come.
Our History
Founded in 1983 by Randy Baillargeon, our company started as a small operation in a garage and has since grown and relocated twice, with our current location in San Diego, CA. Today, the company is run by Randy's sons, Ryan and Ross, who share the same values and principles that guided the company's founding. As a family-owned business, we prioritize quality and customer service, ensuring that our clients receive personalized attention and practical solutions tailored to their unique needs.
Our Core Values
At Greater San Diego Air Conditioning Company, Inc., we are guided by a strong sense of ethics and honesty in all our business dealings and personal conduct. We respect our customers and employees, treating them with dignity and kindness. We strive to continuously improve our products, services, and processes, staying ahead of the curve in an ever-changing market. Our commitment to integrity, respect, and innovation drives our mission to provide exceptional HVAC services to the San Diego area.
Our Services
We specialize in tenant improvements, new construction, and mechanical retrofits for existing buildings. Our skilled in-house mechanical engineers collaborate closely with clients to craft customized designs that suit their unique needs. We also offer design-build services, ensuring high-quality results within designated timelines. Additionally, we provide testing and balancing services, ensuring that HVAC equipment operates precisely as per design documents or manufacturer specifications.
Our Preventative Maintenance
Our preventative maintenance goal is to maintain all systems and equipment, ensuring that HVAC systems operate within manufacturer specifications. We maximize HVAC efficiency and reduce service calls. Our preventative maintenance program includes regular inspections, maintenance, and repairs, performed in accordance with manufacturer-recommended specifications. We provide customers with interactive maintenance reports, displaying recommended repairs, costs, and job priority in a simple format, allowing them to budget in real-time and choose the repairs they see fit.
Positive Experiences with GSD A/C
Several reviewers have had positive experiences with GSD A/C, praising their technicians' knowledge, professionalism, and reliability. Jose Guzman, in particular, was mentioned as being knowledgeable and helpful. Reviewers appreciated the company's prompt and responsive service, with some even stating that they would not consider going anywhere else for their HVAC needs.
Negative Experiences with GSD A/C
However, several reviewers have had negative experiences with GSD A/C, citing issues with professionalism, punctuality, and quality of service. Some reviewers reported difficulties in scheduling appointments, rude and unhelpful technicians, and overcharging for services. Others experienced issues with their HVAC systems not working properly, despite multiple visits from technicians.
Criticism of Technicians and Scheduling
Some reviewers were critical of the technicians, citing a lack of expertise and unhelpful attitudes. Scheduling issues were also a common complaint, with reviewers reporting difficulties in getting appointments scheduled and technicians not showing up on time.
Concerns with Billing and Pricing
Reviewers also expressed concerns about billing and pricing, with some feeling that they were overcharged for services or not getting value for their money.
Concerns with Company Vehicles
One reviewer reported that a GSD A/C vehicle had damaged multiple cars in their neighborhood, including their own, and that the company did not return their phone calls.
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