Reimagine the Art of Crafting
At Eastway Towing, we understand that life is unpredictable, and sometimes unexpected situations can arise that leave us feeling stranded and helpless. That's why we are here to provide you with the best possible assistance, 24 hours a day, 7 days a week.
Our Services
We offer a wide range of services to ensure that you receive the best possible solution for your specific needs. Whether you are dealing with a car lockout, a flat tire, or a dead battery, we have got you covered. Our fleet of tow trucks and roadside assistance vehicles is fully equipped to provide you with the assistance you need, whenever you need it.
Towing Services
At Eastway Towing, we offer a variety of towing services to cater to your specific needs. From local and long-distance towing to private property towing, we have the equipment and expertise to handle any towing job.
Roadside Assistance
Our roadside assistance services include emergency refueling, flat tire change, car battery jumpstart, and much more. We know that every minute counts in an emergency situation, which is why we strive to respond quickly and efficiently to your call.
Car Lockout Solutions
Getting locked out of your car can be a frustrating experience. That's why we offer professional car lockout services to help you regain access to your vehicle. Our expert technicians are trained to use the latest technology to open your car door and trunk safely and efficiently.
Why Choose Us?
At Eastway Towing, we pride ourselves on our commitment to providing exceptional service, fast response times, and affordable prices. Our team of licensed, bonded, and insured technicians is dedicated to ensuring that you receive the best possible assistance in your time of need.
Our Mission
Our mission is to provide the highest level of service and protection to our customers while maintaining the highest level of professionalism and integrity. We are committed to providing you with the best possible solution for your specific needs.
Our Expertise
Our expert technicians are trained to handle any type of towing or roadside assistance job. From automotive systems to engine repairs, our team of experts is equipped to handle any situation that may arise.
Our Fleet
At Eastway Towing, we have a fleet of vehicles that are designed to cater to your specific needs. Whether you need a tow truck for a long-distance tow or a smaller vehicle for a local tow, we have the equipment and expertise to handle any towing job.
Poor Customer Service
Multiple reviewers expressed frustration with the company's customer service, citing experiences with unprofessional and unhelpful representatives. Drivers and operators made mistakes, provided incorrect information, and offered excuses instead of solutions.
Unreliable and Untruthful Business Practices
Reviewers reported being quoted incorrect prices, being misled about ETA's, and being asked for additional payment upon arrival. In one instance, a reviewer was asked to go to an ATM to pay in cash, despite having already provided credit card information.
Long Wait Times and Unreliable Pickup
Several reviewers experienced long wait times, with some waiting over 3 hours for their vehicle to be picked up. One reviewer was told the driver would arrive in 45 minutes, but it took over 2 hours for the driver to arrive.
Overcharging and Scamming
Multiple reviewers felt they were being scammed, with prices vastly exceeding original quotes. In one instance, a reviewer was charged $250, despite being quoted $185-215.
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