At Tuscawilla Oaks Animal Hospital, our mission is to change lives in the pet community through empathy, education, and compassionate and customized veterinary care. Our core values are centered around respecting people and pets, caring for all animals as if they are our own family, being a community-centered practice, paying close attention to details, and demonstrating a high level of trust and openness within our leadership team and support staff.
Our Story
We understand that your pet is more than just an animal - they are a beloved member of your family. That's why we are dedicated to providing exceptional care and attention to detail to ensure your pet receives the highest quality of life. Our team is passionate about staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet's optimal health. From routine check-ups to emergency care, we are committed to being your trusted partner in your pet's health journey.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of your pet. From routine vaccinations and wellness exams to surgical services and advanced diagnostics, our team is equipped to handle it all. We also offer specialized services such as stem cell therapy, K-laser therapy, and exotic pet medicine to ensure your pet receives the best possible care.
Why Choose Us
At Tuscawilla Oaks Animal Hospital, we pride ourselves on our commitment to compassionate and customized care. Our team is dedicated to building strong relationships with our clients and their pets, and we strive to provide a welcoming and comfortable environment for all. We are passionate about staying up-to-date with the latest advancements in veterinary medicine, ensuring your pet receives the highest level of care.
Meet Our Team
Our team is comprised of experienced and compassionate veterinarians, veterinary technicians, and support staff who are dedicated to providing exceptional care for your pet. From our veterinarians to our client service representatives, every member of our team is committed to providing a positive and caring experience for you and your pet.
Overall Experience
The reviews show a mixed bag of experiences at Tuscawilla Oaks Animal Hospital. While some reviewers had positive experiences, others experienced poor communication, long wait times, and unhelpful staff.
Positive Experiences
Many reviewers praised the hospital's staff, citing friendly, knowledgeable, and caring attitudes. Some reviewers appreciated the hospital's ability to accommodate their pets' needs, including day play and curbside pickup. Others praised the doctors, particularly Dr. McPherson, for their professionalism and kindness.
Negative Experiences
Some reviewers experienced poor communication and unhelpful staff, leading to frustration and disappointment. One reviewer waited over an hour for a doctor to see their pet, only to be given medication without an examination. Another reviewer was charged nearly $700 for a consultation and was then referred to a specialist who was closed for four days.
Themes
- Communication: Several reviewers mentioned poor communication as a major issue, citing unhelpful staff, long wait times, and confusion about treatment plans.
- Staff attitude: Some reviewers praised the staff for being friendly and caring, while others felt they were unfriendly and unhelpful.
- Quality of care: While some reviewers praised the hospital's care, others felt that their pets did not receive adequate attention or treatment.
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