Experience the Air Assurance Advantage!
At Air Assurance, we are dedicated to providing exceptional heating and cooling services to homeowners and businesses in Broken Arrow, OK, and surrounding areas. With over 30 years of experience and a team of NATE-certified technicians, we pride ourselves on our commitment to integrity, respect, and customer satisfaction. Our comprehensive range of services includes residential and commercial HVAC, plumbing, indoor air quality solutions, and rebates.
Our Mission
Our mission is to provide reliable, efficient, and innovative solutions to our customers' heating and cooling needs, while building long-lasting relationships and exceeding their expectations. We strive to be the leading provider of heating and air conditioning services in Broken Arrow, OK, and surrounding areas, and to continuously improve our services to meet the evolving needs of our customers.
Our Services
We offer a wide range of services designed to provide you with complete comfort and peace of mind. Our services include:
- Residential and commercial HVAC installations, repairs, and maintenance
- Plumbing services, including hydrostatic sewer testing, drain cleaning, and repairs
- Indoor air quality solutions, including air purification and filtration systems
- Worry-free replacements and rebates
- Financing options and special offers
Our Values
At Air Assurance, we value:
- Integrity: We are committed to honesty, transparency, and accountability in all our interactions.
- Respect: We treat our customers, employees, and partners with respect and professionalism.
- Excellence: We strive for excellence in everything we do, from our services to our customer interactions.
- Innovation: We continuously invest in the latest technologies and training to stay ahead of the curve.
Why Choose Us?
There are many reasons why customers choose Air Assurance for their heating and cooling needs. Here are just a few:
- Over 30 years of experience and a proven track record of success
- NATE-certified technicians and a team of experts
- Comprehensive range of services and solutions
- Commitment to integrity, respect, and customer satisfaction
- Competitive pricing and financing options
- Ongoing maintenance programs and rebates
Get to Know Us
Want to learn more about Air Assurance and our services? Browse our website, read our customer testimonials, and get in touch with us today to schedule an appointment or request a quote.
Impressive Customer Service and Professionalism
The majority of customers have praised Air Assurance for their exceptional customer service, professionalism, and quality of work. Many reviewers have mentioned the company's ability to provide timely and efficient solutions to their HVAC and plumbing issues. The technicians and sales representatives have been commended for their courtesy, respect, and knowledge in explaining the problems and solutions to customers.
Positive Experiences with Technicians and Sales Representatives
Several reviewers have specifically praised individual technicians and sales representatives, such as Karlos, Dyllan, Holden, Christian Langley, Mike Guillen, and Zack Franklin, for their exceptional service, politeness, and expertise. These individuals have been credited with providing clear explanations of the work to be done, offering options and solutions, and ensuring customer satisfaction.
High-Quality Work and Attention to Detail
Many customers have expressed satisfaction with the quality of work performed by Air Assurance. The company's attention to detail, cleanliness, and organization have been particularly noteworthy. Some reviewers have also appreciated the company's willingness to go the extra mile to ensure customer satisfaction, such as rerunning copper pipes to make them look neater.
Minor Issues with Pricing and Communication
A few customers have expressed concerns about the cost of services and equipment, citing high prices as a drawback. Additionally, there have been some issues with communication and scheduling, although these instances appear to be isolated.
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