Welcome to Guerry Funeral Homes, where we understand the importance of personalized funeral and cremation services. We are a family-owned and operated business, and we take pride in serving families from all walks of life in the Northeast Florida region. With locations in Macclenny and Lake City, we are committed to providing compassionate care and attention to every family we serve.
Our team of experienced funeral directors and staff members are here to help you through one of the most difficult times in your life. We understand that every family has unique needs, expectations, cultures, and beliefs, and we strive to accommodate each family with the utmost respect and care.
Services Offered
At Guerry Funeral Homes, we offer a range of services to meet the needs of every family. Our services include:
- Traditional funerals: We provide traditional funeral services that include a viewing, funeral service, and burial. We work with you to create a personalized service that honors your loved one's life and legacy.
- Cremation services: We offer cremation services that include a memorial service, scattering of ashes, or placement in a columbarium. We also offer cremation with a viewing and funeral service.
- Personalized services: We offer a variety of personalized services that include video tributes, memorial candle lighting, dove releases, and more. We work with you to create a service that reflects your loved one's personality and interests.
- Pre-planning: We offer pre-planning services that allow you to plan and pay for your funeral or cremation in advance. This can alleviate the stress and financial burden on your family during a difficult time.
Our Team
Our team of experienced funeral directors and staff members are dedicated to providing compassionate care and attention to every family we serve. Our team includes:
- Bill & Diane Guerry: Owners of Guerry Funeral Homes, Bill and Diane have been serving families in the Northeast Florida region for over 50 years. They are committed to providing personalized services that honor your loved one's life and legacy.
- Brittnee Milton: A licensed funeral director, Brittnee was born and raised in Baker County, FL. She is a proud member of the Guerry family and is committed to providing compassionate care and attention to every family she serves.
- Cameron Wilson: A funeral assistant, Cameron is a lifelong resident of Baker County, FL. He takes pride in everything he does at work and in the community.
- Alexis Scheider: A funeral assistant and intern, Alexis was born in Jacksonville, Florida and was raised in Baker County, Florida. She is committed to providing compassionate care and attention to every family she serves.
Thank you for considering Guerry Funeral Homes for your funeral and cremation needs. We are here to serve you and your family during this difficult time. Please call us at 904-259-2211 if you have any questions or if we can assist you in any way.
Guerry Funeral Home Reviews
The reviews for Guerry Funeral Home are mixed, with some customers expressing dissatisfaction with the service, while others have had positive experiences.
Ineffective Communication
One reviewer, Camila Yalale, gave the funeral home a 1-star review after a negative experience. She was calling to inquire about cremation pricing on behalf of her partner's mother, who is dealing with the loss of her brother due to terminal lung cancer. The person who answered the phone was rude and unprofessional, accusing Camila of being with the state of Florida and asking questions for legal reasons. This incident left Camila with a bad impression of the funeral home and she would never consider using their services.
Exceptional Service
On the other hand, several reviewers had positive experiences with Guerry Funeral Home. One reviewer, Reece Crews, gave the funeral home a 5-star review after his mother's funeral. He praised the staff, particularly Alexis Scheider, for their professionalism, compassion, and attention to detail. He mentioned that Lexi went above and beyond to ensure that his family's needs were met during the planning process.
Professionalism and Respect
Many reviewers praised Guerry Funeral Home for their professionalism, respect, and compassion during difficult times. Reviewers like Jamie Lee Bloxham, Kenneth Krebs, Emily Keeling, Dalton Simon, Amy Teague, Jana Willoughby, Amy Scheider, and Alexis Marie all gave the funeral home 5-star reviews after experiencing exceptional service. They praised the staff for being supportive, caring, and respectful, and for making the process of planning a funeral less stressful.
Conclusion
Guerry Funeral Home has a mixed reputation, with some customers experiencing poor service and others having exceptional experiences. While it is essential to address the issues raised by unhappy customers, the funeral home's strength lies in its professional and compassionate staff.
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