You Need It. We Make It Happen.
At The Transmission Shop, we understand how essential your vehicle is to your daily life. Whether you're commuting to work, running errands, or embarking on weekend adventures, a reliable transmission is crucial for getting you where you need to go.
Who We Are
Our team of experienced technicians is passionate about providing exceptional transmission repair and maintenance services in Garland, Plano, Lewisville, and McKinney. We are committed to offering:
- Diagnosed accurately: Our certified technicians will meticulously assess your transmission issues with advanced tools and technology.
- Honest repairs: We provide transparent and detailed information about required repairs and their estimated costs.
- Durable solutions: We use high-quality parts and manufacturers-recommended fluids to ensure repairs that last.
- Exceptional customer service: We value your time and money, and are dedicated to providing exceptional communication and transparency throughout the repair process.
Services We Offer
We offer a comprehensive range of transmission-related services, including:
- Transmission Repair & Replacement
- Repair of all common transmission issues, including slipping, delayed shifting, and fluid leaks.
- Complete transmission replacements for heavily damaged or worn-out units.
- Differential Service
- Differential diagnoses and repairs to ensure proper gear engagement and prevent damage.
- Transfer Case Repair & Replacement
- Diagnosis and repair of transfer case problems, including noise, slipping, and leaks.
- Clutch Replacement
- Experienced technicians perform clutch replacements to restore smooth shifting and prevent damage to the transmission.
- Fluid Replacement
- Regular fluid changes are essential for optimal transmission performance and prevent costly repairs.
Why Choose The Transmission Shop?
When you choose The Transmission Shop, you benefit from:
- Experienced professionals: Our technicians have extensive training and experience in diagnosing and repairing all types of transmissions.
- Competitive pricing: We offer competitive rates and transparent billing practices.
- Convenient service: We offer flexible scheduling and a convenient drop-off and pick-up service.
- Customer satisfaction: We are committed to providing exceptional customer service and ensuring your complete satisfaction.
Overall Experience
The Transmission Shop has received mixed reviews, with some customers having a highly positive experience and others experiencing difficulties with their service.
Positive Experiences
- Several customers praised the shop for their honesty and integrity, stating that they were saved from unnecessary repairs and cost overruns by other shops.
- The shop's staff, including Doug and Russell, were commended for their professionalism, friendliness, and willingness to listen to customers' concerns.
- Some customers were happy with the quality of the repairs and the promptness of the service.
Negative Experiences
- A few customers experienced delays and miscommunication with the shop, leading to frustration and mistrust.
- Some customers felt that the shop was not transparent about the repair process and costs, leading to surprises and disagreements.
- One customer had a particularly bad experience, with their car being kept for over 9 months and multiple failed repair attempts.
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