COMMITMENT TO EXCELLENCE SOMETHING TO MAKE YOU SMILE
At Lahair & Gallagher Pediatric Dentistry and Orthodontics, LLC, our commitment to excellence is evident in every aspect of our practice. Our team of highly skilled and dedicated pediatric dentists and orthodontists is passionate about providing top-notch oral health care to infants, children, teens, and young adults, including those with special health care needs. Our state-of-the-art facility in Worcester, MA, is designed to provide a comfortable and welcoming environment for our patients, making it easy for them to feel at ease during their visits.
Our Services
Our pediatric dental services are designed to cater to the unique needs of our young patients. We offer a comprehensive range of services, including ion fluoride treatment and supplements, sealants to protect young teeth, pediatric dental appliances, sedation dentistry options, and hospital-based care for those who require extensive dental treatment or have special health care needs. Our team is dedicated to providing personalized care and education to help our patients develop good oral hygiene habits that will last a lifetime.
In addition to our pediatric dental services, we also offer a range of orthodontic treatments, including traditional braces and Invisalign, designed to cater to the needs of patients of all ages. Our experienced orthodontist uses advanced techniques to diagnose orthodontic alignment and skeletal problems, and our team works closely with patients to create personalized treatment plans that meet their unique needs.
Our Philosophy
At Lahair & Gallagher Pediatric Dentistry and Orthodontics, LLC, we believe that proactive dental care is healthier than reactive treatment. That's why we encourage parents to bring their children in for their first dental visit at just one year old. We believe in creating a "dental home" where parents can rely on us for quality dental care and advice. Our team is committed to providing a positive patient experience, and we strive to create an office atmosphere that reinforces a positive relationship between patient and provider.
Our Goal
Our goal is to provide exceptional dental care and exceptional customer service to our patients. We are dedicated to building a lifelong relationship with our patients and helping them achieve optimal oral health through personalized care, education, and advanced treatments.
Positive Experiences
- Parents praise the practice for their gentle and caring approach towards children, explaining each procedure to help them feel comfortable and secure.
- The staff is commended for their patience, kindness, and excellent communication skills.
- The office is also recognized for its excellent COVID protocols.
Concerns with Staff Behavior
- Some reviewers have expressed concerns about the behavior of certain staff members, including Dr. Matt and Dr. Lahair, who are described as rude, cocky, and uncaring.
- Parents have reported feeling belittled or dismissed when they questioned the staff's actions or decisions.
Dissatisfaction with Practice Policies
- Some reviewers have expressed frustration with the practice's policies, including the decision to drop patients who miss appointments or no longer accept certain insurance plans.
- Parents have reported feeling unfairly judged or penalized for circumstances beyond their control.
Complaints about Billing and Treatment
- A few reviewers have reported feeling misled or duped into paying for unnecessary treatments or procedures.
- Parents have reported seeking second opinions and finding that their children did not require the treatments they were told they needed.
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