Exceptional Results, Right on Time
Sandy Cohen State Farm Agency is a reputable insurance and financial services provider, serving the community in Reading, PA, and surrounding areas in Berks County. Our agency has been dedicated to helping our customers secure their financial and insurance needs since 2009.
Our Mission
Our mission is to provide exceptional service, innovative solutions, and personalized attention to each of our clients. We strive to build long-lasting relationships with our customers and ensure they have the necessary protection and peace of mind to achieve their financial goals.
Our Services
Our team is committed to providing an extensive range of insurance and financial services, including:
Auto Insurance: We offer comprehensive auto insurance coverage for drivers, including liability, collision, and comprehensive coverage.
Homeowners Insurance: Our team specializes in providing homeowners insurance coverage that protects your most valuable asset - your home.
Life Insurance: We offer a variety of life insurance options to suit your unique needs and goals.
Business Insurance: Our team can help you tailor a business insurance plan that covers your business's assets, liability, and income.
Other Products: We also offer banking, mutual funds, and annuities to help you diversify your investments and secure your financial future.
Our Team
Our team is led by Sandy Cohen, a licensed State Farm agent with extensive experience in insuring the community. Sandy's passion is ensuring that every family he meets is properly protected. He is dedicated to providing exceptional service, innovative solutions, and personalized attention to each of his clients.
Our Commitment
At Sandy Cohen State Farm Agency, we are committed to providing comprehensive insurance and financial services that meet the unique needs of each of our clients. Our team is dedicated to helping you achieve your financial goals and protect your most valuable assets.
Customer Service Experience
The customer service experience at this office has been a mixed bag. On one hand, some reviewers have had positive interactions with the staff, praising their helpfulness and professionalism. On the other hand, one reviewer had a highly negative experience, citing rude behavior from an employee, including being spoken to in a raised voice and feeling disrespected.
Agent Performance
Sandy, a specific agent at the office, has received high praise from multiple reviewers. Reviewers have described her as "the most helpful insurance agent" they've ever had, and appreciated her ability to handle complex situations, such as car accidents, in a professional and cost-effective manner.
Policy Reviews and Changes
The office has also received positive feedback for their policy review process. One reviewer appreciated the agent's ability to change policy options to provide better coverage without increasing the premium.
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