Empowering You to Achieve Financial Freedom
At Oak's Auto/Truck Service LLC, we are dedicated to providing top-notch heavy-duty towing, auto and truck repair services, and roadside assistance to our valued customers in Pittsburgh, PA, and surrounding areas. With over 30 years of experience, our team of expert technicians and state-of-the-art equipment ensure that your vehicle or heavy-duty equipment receives the highest level of care and attention to get you back on the road as quickly as possible.
Our Services
Our comprehensive services include:
- Heavy-duty towing and roadside assistance for trucks, cars, SUVs, and semis
- Expert auto and truck repair services, including diesel engine repair and maintenance
- Equipment hauling and transportation
- Free multi-point inspection to identify any potential issues with your vehicle
Our team of certified technicians and experienced mechanics utilize cutting-edge equipment and technology to diagnose and repair even the most complex issues, ensuring that your vehicle is serviced promptly and efficiently.
Our Mission
At Oak's Auto/Truck Service LLC, our mission is to provide exceptional service, unparalleled expertise, and unwavering commitment to our customers. We strive to build long-lasting relationships with our customers, founded on trust, transparency, and a dedication to excellence.
Our Locations
We operate two convenient locations in Cheswick and Pittsburgh, PA, allowing us to serve a wider area and provide prompt service to our customers. Our facilities are fully equipped with state-of-the-art equipment, and our team of experts is always ready to assist you.
Overall Experience
The reviews are mixed, with some customers having a great experience and others having a negative one. The common themes among the positive reviews are fast and friendly service, reasonable prices, and excellent customer service. On the other hand, the negative reviews highlight issues with billing, pricing, and perceived dishonesty.
Pricing and Billing Concerns
Some customers have reported being overcharged or billed for services they did not receive. There are also concerns about the company's pricing, with some customers feeling that they are being taken advantage of.
Communication Issues
Some customers have reported poor communication with the company, including being asked for credit card information without explaining the services needed or the cost. Others have reported feeling pressured into agreeing to repairs without a clear understanding of the work to be done.
Service Quality
While some customers have reported receiving excellent service, others have reported poor quality work or a lack of expertise.
Tow Truck and Mobile Repair Issues
Some customers have reported problems with the company's tow truck service, including being overcharged or feeling pressured into agreeing to repairs. Others have reported issues with the mobile repair service, including long wait times and poor communication.
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