Reliable Energy Solutions for a Comfortable Living
At Service Oil Company, we take pride in our long history of providing reliable heating and cooling services to the Harrisburg, PA, area since 1922. As a family-owned and operated business, we have grown to become a trusted name in the energy industry, offering a wide range of products and services to ensure comfort in residences and commercial locations.
Our Services
We understand that each customer has unique energy needs, which is why we offer a comprehensive range of services designed to cater to individual requirements. From fuel oil and propane delivery to HVAC installations, repairs, and maintenance, we have got you covered. Our services include estimates for all HVAC installations, complete line of HVAC equipment, value-added upgrades including humidifiers and electronic air cleaners, installation, repairs, and/or maintenance of HVAC, propane, geothermal systems or equipment, and natural gas heating systems. We also provide 24/7 service protection plans and payment plans for our customers' convenience.
Our Expertise
Our expert technicians are dedicated to performing top-quality work every time, ensuring that our customers receive the best possible service. We are committed to providing reliable and efficient solutions to meet your energy needs, and our team of professionals is dedicated to exceeding your expectations.
Our Commitment
At Service Oil Company, we are committed to providing more than just heating oil. We strive to build long-term relationships with our customers, offering personalized services and solutions tailored to their unique needs. Our goal is to provide unparalleled customer satisfaction, and we take pride in being a trusted name in the energy industry.
Customer Service Experience
The reviews highlight a mix of positive and negative experiences with the company's customer service. On the positive side, many reviewers praised the company's responsive and courteous customer service, with some mentioning specific employees who went above and beyond to help them. However, some reviewers had poor experiences with customer service, citing rudeness, unhelpfulness, and a lack of concern for their needs.
Product and Service Quality
The quality of the company's products and services received mixed reviews. Some reviewers were very satisfied with the quality of their heating oil, HVAC systems, and propane services, while others experienced problems with their systems, including no heat in the winter and frequent repairs.
Pricing and Value
Reviewers generally found the company's pricing to be competitive, with some mentioning that they received excellent value for their money. However, a few reviewers felt that the prices were too high or that they were overcharged for certain services.
Reliability and Timeliness
The company's reliability and timeliness received mixed reviews. Some reviewers praised the company's prompt and reliable service, while others experienced delays, no-shows, and unkept appointments.
Complaints and Issues
Some reviewers expressed frustration with the company's handling of issues and complaints. A few mentioned that their concerns were ignored or dismissed, while others experienced long wait times and unhelpful responses from customer service.
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