Compassionate Care for a Healthier Community
Mr. Clean Drain Plumbing is a professional septic and plumbing company based in Cumming, GA. We are committed to providing efficient, reliable plumbing and septic services for both residential and commercial properties. With years of experience and a team of certified plumbers, we are confident in our ability to handle all your plumbing and septic needs.
Septic Systems
- Comprehensive inspections and maintenance
- Installation, repair, and replacement of septic tanks and drain fields
- Emergency repair services to prevent costly backups and damage
Plumbing
- Complete diagnosis and repair of all plumbing issues, including leaks, clogs, and broken pipes
- Installation of new fixtures and appliances
- Water heater repair and replacement
- Preventative maintenance to ensure your plumbing system is functioning optimally
Hydro Jetting
- Eco-friendly drain cleaning using high-pressure water to eliminate blockages efficiently and effectively
- Effective removal of grease, tree roots, and mineral buildup
- Suitable for all types of pipes, including PVC, cast iron, and clay
Our Commitment
At Mr. Clean Drain Plumbing, we prioritize:
- Quality: We use high-quality materials and adhere to strict industry standards for all our services.
- Efficiency: We understand the importance of quick and efficient service, and we strive to complete projects on time and within budget.
- Honesty: We are upfront with pricing, timelines, and potential challenges before starting any work.
- Customer Service: We treat every customer with respect, providing personalized attention and clear communication throughout the process.
Our Goal
Our primary goal is to ensure the satisfaction of our clients. We work hard to provide exceptional customer service, quality workmanship, and competitive pricing. We believe in building lasting relationships with our clients through transparency, reliability, and responsiveness.
Contact Us Today
For reliable plumbing and septic services in Cumming and the surrounding areas, contact Mr. Clean Drain Plumbing today. We are your trusted partner in maintaining the health and functionality of your plumbing and septic systems.
Professionalism and Customer Service
Mr. Clean Drain Plumbing received several reviews that praised their professionalism and customer service. Reviewers appreciated the prompt response and communication from the company, with some noting that they received callbacks within hours. The plumbers were also described as friendly, polite, and efficient. For example, Alex B. mentioned that the plumbers were "professional, responsive, and as of today all work was completed to satisfactory level." Jeff H. noted that the plumbers were "polite and funny and overall a great experience."
Issues with Quality of Work
However, some reviewers had issues with the quality of work performed by Mr. Clean Drain Plumbing. Lisa R. gave a 1-star review, stating that the company was "unprofessional, unreliable, poor quality, and unresponsive." She claimed that the plumbers did not fix the problem she reported and were uncooperative. Gaby M. also gave a 1-star review, stating that the company failed to solve her problem with her washer despite multiple visits.
Miscommunication and Incorrect Diagnoses
Some reviewers had issues with miscommunication and incorrect diagnoses. Kimberly B. gave a 2-star review, stating that the plumbers initially told her that a fingernail-sized bone in the garbage disposal was the problem, but later discovered that it was actually dog hair. Jeff B. also gave a 3-star review, stating that the plumbers did not fix all of the issues they reported and later filed an incorrect report to the home warranty company.
Positive Experience
On the other hand, many reviewers had a positive experience with Mr. Clean Drain Plumbing. Michael M. gave a 5-star review, stating that the company provided "5-star plumbing services at an economical price." Another reviewer, Justin W., gave a 5-star review, stating that the plumbers were "nice guys and very efficient." Scott C. also gave a 5-star review, stating that the company quickly and efficiently replaced his PRV.
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