At Falcon & Associates Insurance Services, Inc., we are dedicated to providing our clients with exceptional service, professional expertise, and competitive insurance products. Founded in 1997, our independent agency is committed to making insurance shopping easy, affordable, and hassle-free for Southern California business owners, families, and individuals.
Our Mission
Our goal is to provide comprehensive insurance solutions to protect our clients' livelihoods and futures. We strive to build long-term relationships by delivering personalized service, tailored insurance products, and expert guidance. Our mission is to empower our clients with confidence and peace of mind, knowing that their insurance needs are met and their future is secure.
Our Services
We understand that every business is unique, which is why we offer a wide range of insurance products to cater to the diverse needs of our clients. Our services include:
Business Insurance
- Commercial Auto Insurance: Protect your business from financial losses arising from accidents, theft, or vandalism.
- Workers' Compensation: Ensure that your employees receive the compensation they deserve in the event of a work-related injury or illness.
- Business Owners Policy: Comprehensive coverage for your business, including liability, property, and income loss.
- Contractors Insurance: Protect your contracting business with liability, property, and workers' compensation coverage.
Transportation Insurance
- Trucking Insurance: Protect your commercial vehicles and cargo with comprehensive insurance coverage.
- Logistics/Warehouse Insurance: Cover your goods in transit and your warehouse with comprehensive insurance coverage.
Additional Services
- Occupational Accident Insurance: Provide financial protection for your employees in the event of an occupational injury or illness.
- Safety & Loss Control Services: Help your business reduce accidents, injuries, and losses with our expert consulting services.
Client Benefits
By choosing Falcon & Associates Insurance Services, Inc., you can expect:
- Personalized attention from our experienced insurance professionals.
- Competitive insurance rates and coverage options.
- Convenient payment options and flexible premium payment plans.
- Access to a dedicated customer service team for prompt claim processing and support.
Get Started Today
At Falcon & Associates Insurance Services, Inc., we are committed to providing you with the best possible insurance solutions. Contact us today to discuss your insurance needs and let us help you protect your business, employees, and future.
Overall Customer Experience
Falcon & Associates Insurance Services has received mostly positive reviews, with customers praising the excellent treatment, prompt assistance, and great customer service provided by the owner and staff.
Customer Satisfaction
Many customers have expressed their satisfaction with the company, mentioning the excellent service, fast responses, and competitive prices.
Staff and Owner
The owner, Steve Falcon, and his staff have been commended for their exceptional service, with customers feeling valued and well-treated.
Negative Experiences
However, there are some negative reviews, citing poor customer service, lack of response to emails and phone calls, and perceived unfair business practices.
Specific Issues
Some customers have experienced difficulties with claims processing, auto accidents, and certificate requests.
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