At Pro Lube Auto Center, we understand the importance of reliable and affordable auto repair services. That's why we've been providing top-notch maintenance and repair services to the Northampton area since 1990. Our commitment to excellence has earned us a reputation as the trusted source for auto repair in the region.
Our Services
At Pro Lube Auto Center, we offer a wide range of services designed to keep your vehicle running like new. From routine maintenance to complex repairs, our expert technicians are equipped to handle any job, big or small. Whether you drive a domestic or foreign-made vehicle, we've got you covered. Our services include:
- Engine services, including oil changes and tune-ups
- Brake repair and replacement
- Air conditioning maintenance and repair
- Electrical and electronic services
- 4x4 repair and maintenance
- Import and foreign repair
- Oil changes and maintenance
- State inspections
Quick and Convenient
At Pro Lube Auto Center, we understand that your time is valuable. That's why we're committed to providing quick and convenient service. We offer extended hours and flexible scheduling to fit your busy schedule. Whether you need a routine maintenance check or a major repair, we'll get you back on the road quickly and efficiently.
Honest and Transparent
At Pro Lube Auto Center, we believe in transparency and honesty. That's why we provide you with a straightforward estimate before beginning any repairs. We'll continue to keep you informed throughout the process, and you can always ask us about options to keep your auto repair costs low.
Meet Our Team
Our team of skilled technicians is dedicated to providing the best service in Northampton. With years of experience and a passion for automotive repair, we're confident in our ability to keep your vehicle running smoothly.
What People Say About Us
- "As the owner of Blanchard & Daly electric, I have to have my work vehicles serviced regularly. Pro Lube has provided a service that is second to none! They are professional, knowledgeable, prompt, friendly, and courteous. I highly recommend them for all your vehicles needs!" - Bob C.
- "I've been a customer for many years and they keep my car running great. Professional and courteous staff! Save yourself time and frustration, just bring your car here!" - Tina C.
- "They really came through for me when I had a flat in town. Great staff, made dealing with it easy. Thank you!" - Caitlyn H.
Testimonials and Reviews
We invite you to read what our satisfied customers have to say about us. With a 5-star rating and a reputation for excellence, you can trust that you're in good hands with Pro Lube Auto Center.
Summary of Reviews
The reviews of Pro Lube are overwhelmingly negative, with multiple customers expressing frustration with the service they received. Many customers reported poor customer service, including rude behavior from staff, refusal to fix problems, and lies about the services provided.
Technical Issues
Several customers experienced technical issues with their vehicles, including Bent oil dipsticks, failing state inspections, and coolant leaks. Faulty services, such as oil changes and brake repairs, were also reported.
Poor Customer Service
Numerous customers reported poor customer service, including unwillingness to fix problems, refusal to refund services, and rude behavior from staff. Some customers also reported feeling lied to about the services provided.
Positive Experiences
A few customers reported positive experiences with Pro Lube, including excellent service, fair prices, and friendly staff.
Recommendations
Several customers explicitly recommended avoiding Pro Lube, warning others of the poor service and technical issues they experienced.
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