Have a Horticulturist Design Your Garden
At Urbanos Auto Body & Paint, Inc., we take pride in being a family-owned and operated business that has been serving the San Fernando Valley since 1999. Our commitment to reliability, trustworthiness, and dedication to workmanship has earned us a reputation for providing affordable and remarkable quality services to our customers. We strive to put our customers first, working with them to meet their needs and budgets, no matter how big or small the job may be.
Our Services
We offer a wide range of services to cater to all your auto body and paint needs. From collision repair to custom paint jobs, we have got you covered. Our services include auto body repairs, collision repairs, paint repairs, auto glass restorations, welding, full frame straightening, scratch removal, windshield replacement, and frame work. We also provide custom work such as body kits, custom paint rims, sprayable bedliners, tinted lights, hail damage repair, bumper repair, and headlight restorations.
Our Mission
Our mission is to provide exceptional service and commitment to detail, ensuring that each and every car that comes to us is taken care of with the utmost regard and returned to our customers in the best condition possible and in the most time-efficient manner attainable. We are dedicated to staying up-to-date with the latest technologies and techniques, while never losing sight of the importance of personalized service and attention to detail.
Our Promise
At Urbanos Auto Body & Paint, Inc., we promise to provide our customers with frank appraisals and optimal results, ensuring that they receive the best possible service for their vehicle. We strive to build long-term relationships with our customers, and our track record speaks for itself. Our customer-centric approach has led to expanded business and better deals for our customers, many of whom are repeat customers.
Overall Experience
The overall experience of customers with Urbano's Body Shop is mixed. While some customers have had positive experiences, others have been disappointed with the service and quality of work.
Quality of Work
Some customers have been satisfied with the quality of work, with one customer referring to the work as "spectacular" and another stating that the paint job "turned out very nice". However, others have been disappointed with the quality of work, citing issues such as cracked paint, dirt residue, and careless rust removal.
Communication
Communication seems to be an issue for some customers, with one customer stating that it was difficult to get a response from the shop and another customer having to call multiple times to get a quote.
Customer Service
Some customers have praised the customer service, stating that the staff is friendly and helpful. However, others have had negative experiences, citing long wait times and difficulty getting a hold of someone to answer questions.
Price
Some customers have been satisfied with the prices, stating that they were lower than other quotes in the area. However, others have been disappointed, feeling that the prices were too high for the quality of work received.
Conclusion
Urbano's Body Shop seems to have a mixed reputation, with some customers having positive experiences and others having negative ones. While some customers have been satisfied with the quality of work and customer service, others have been disappointed with the communication and price.
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