Flow Plumbing is a family-owned and operated business proudly serving the Mesquite, TX area for over 30 years. We take pride in delivering top-notch plumbing services at competitive prices throughout the DFW area. With our vast experience serving both residential and commercial clients, we have established ourselves as a trusted name in the Metroplex.
Our Team
Our team of highly skilled plumbing technicians is equipped with the expertise and efficiency to promptly resolve any plumbing issue you may encounter. With extensive training and real-world experience, our professionals are dedicated to delivering reliable and efficient service every time.
Our Services
We offer a comprehensive range of plumbing services that cater to both emergency and scheduled repairs, including:
- Drain Cleaning & Repair
Our experts can unclog drains, repair broken pipes, and prevent future problems.
- Leak Detection & Repair
We utilize state-of-the-art equipment to locate and repair leaks efficiently and effectively.
- Sewer Line Services
From inspections and cleaning to repairs and replacements, we handle all your sewer line needs.
- Water Heater Services
Our team can install, repair, and maintain your water heater to ensure optimal efficiency and performance.
- General Plumbing Services
We provide a variety of other services such as faucet repair, toilet repair, leak detection, and complete bathroom and kitchen renovations.
Our Commitment
Customer satisfaction is our top priority. We believe in open communication, upfront pricing, and providing outstanding customer service. We are dedicated to exceeding your expectations and delivering exceptional plumbing solutions tailored to your needs.
Overview of Reviews
The reviews of Flow Plumbing are mixed, with some customers expressing satisfaction with the company's services, while others have reported negative experiences.
Positive Reviews
- Some customers praised the professionalism and courtesy of the company's technicians, such as Dillon and Sixto, who were able to fix plumbing issues efficiently and effectively.
- Others appreciated the office staff's willingness to troubleshoot issues over the phone and provide written estimates in advance.
- A few reviewers mentioned that the company's technicians, such as John and Dillon, worked hard and provided excellent customer service.
Negative Reviews
- Several customers reported being overcharged for services they did not need, and being given false reports about the existence of leaks or other problems.
- Some reviewers experienced poor customer service, including rude and dismissive treatment by the company's office staff.
- Others reported being dissatisfied with the company's warranty policy, which only covers work for one year, compared to other companies that offer five-year warranties.
- A few reviewers reported that the company's technicians did not properly diagnose or fix plumbing issues, leading to further problems and additional costs.
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