Our Story
At Mason Funeral Homes, we pride ourselves on our rich history and commitment to serving our communities with dignity and compassion. Since 1932, we have been dedicated to honoring the lives of our loved ones and helping families navigate the complexities of funeral planning.
Our Services
As a full-service funeral home, we offer a range of services to meet the unique needs of each family we serve. Our experienced staff is committed to providing personalized attention and care to ensure that every detail is taken care of. Our services include:
- Traditional visitations and funerals
- Memorial services
- Cremation services
- Pre-planning and pre-arrangements
- Funeral planning and coordination
- Sympathy and memorial gifts
Why Choose Us
At Mason Funeral Homes, we understand that every family is unique and deserves personalized attention. We pride ourselves on our:
- Commitment to excellence in funeral planning
- Professional and compassionate staff
- State-of-the-art facilities and equipment
- Wide range of services and resources
- dedication to providing a dignified and respectful experience for every family we serve
Testimonials
But don't just take our word for it. Here's what some of our families have said about us:
- "From the moment we walked into the funeral home to the final farewell, the staff treated us with kindness, compassion, and respect."
- "We appreciated the professionalism and personal attention we received during a difficult time in our lives."
- "Mason Funeral Homes made the funeral planning process so much easier for us. We couldn't have asked for a more caring and competent staff."
Our Locations
We have three convenient locations to serve you:
- Mason Funeral Home - Metamora Chapel
- Mason-White Funeral Home - Washington
- Mason Funeral Home - Germantown Hills Chapel
Contact
If you would like to learn more about our services or have any questions, please don't hesitate to reach out to us. We're here to help.
General Impression
The reviews are mixed, with some customers expressing great satisfaction with the service, while others have had negative experiences.
Positive Experiences
Excellent Service
Several reviewers praised the excellent service provided by Tim Whiteside and his staff. They were commended for their attention to detail, compassion, and ability to make a difficult process easier for the families.
Professionalism and Care
Reviewers appreciated the professionalism and care shown by the staff, particularly Tim Whiteside, who was mentioned by name several times. They were described as friendly, helpful, and willing to go above and beyond to ensure a dignified and comfortable experience for the families.
Negative Experiences
Unprofessionalism and Lack of Compassion
On the other hand, some reviewers had negative experiences with the staff, citing unprofessionalism, lack of compassion, and unwillingness to help beyond the bare minimum.
Poor Preservation of the Body
One reviewer was particularly upset with the condition of the body, stating that it was not preserved well.
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