Protecting Your Future, Today
At Steven Hom Insurance Services, Inc., we are committed to providing quality insurance products and exceptional service to individuals and businesses in San Ramon, CA. Our team of insurance professionals has years of collective industry experience, and we are dedicated to helping our clients manage and plan for all types of risk.
Our Services
We offer a wide range of insurance products and services designed to fit your unique needs. Our personal insurance services include auto, home, excess liability, valuable items, flood, motorcycle, motor home, RV, personal watercraft, renters, off-road, and snowmobile insurance. We also offer a variety of employee benefits, including group health, dental, vision, life, disability, and long-term care insurance, as well as simple IRA, 401(k), and profit-sharing plans.
For businesses, we provide a range of commercial insurance products, including business owners' packages, business interruption, business property, commercial auto, commercial umbrella, directors and officers liability, employment practices liability, general liability, hotel and motel hospitality, investment property, key person coverage, kidnap and ransom, liquor liability, medical malpractice, professional liability, restaurant, special events, and surety bonds insurance.
Our Philosophy
At Steven Hom Insurance Services, Inc., we believe in providing personalized attention and exceptional service to each and every one of our clients. We take the time to understand your unique needs and work with you to develop a customized insurance plan that meets your goals and fits your budget. Our experienced team of insurance professionals will work with you to identify potential risks and develop strategies to mitigate them, ensuring that you have the protection you need to succeed.
Mixed Reviews on Insurance Services
Poor Experience with Steven Hom Insurance Services
One reviewer, Sachie Nguyen-Trung, had a terrible experience with Steven Hom Insurance Services, citing laziness and an inability to answer basic questions about insurance claims, resulting in a loss of $7,500.
Excellent Customer Service and Expertise
On the other hand, the majority of reviewers had positive experiences with the insurance agency. They praised the professionalism, expertise, and responsive customer service provided by agents such as Bill Stoll, Carrie, and Kathleen. Reviewers appreciated the agents' ability to educate them on policy details, offer guidance, and provide personalized attention to their needs.
High-Quality Service and Competitive Rates
Many reviewers highlighted the agency's competitive rates, with one reviewer noting that they were able to find a more affordable option through their wife's work in public education. However, they emphasized that the quality of service at Steven Hom Insurance Services was exceptional and that they would consider returning to the agency in the future.
Personalized Attention and Kindness
Some reviewers praised the kindness and genuine care shown by agents, particularly Mr. Steven Hom, who was described as having a "grand heart." Reviewers appreciated the agents' willingness to work with their budgets and provide tailored solutions to their insurance needs.
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