Get In Touch - Experience the IBX Difference!
Who We Are
Located in the heart of North Carolina's Inner Banks region, IBX Insurance Agency, Inc. is a family-owned and operated independent insurance agency that has been serving the local community for over 45 years. As a 100% independent agency, we have the freedom to offer a wide range of insurance products and services from some of the highest-rated insurance companies in the country. Our experienced agents take the time to understand our customers' unique needs and tailor our services to provide personalized insurance solutions.
Our Experience
Our team of experienced agents has over 40 years of cumulative experience in the insurance industry. Our agents are dedicated to providing exceptional customer service and are committed to finding the right insurance coverage for each of our clients. We pride ourselves on being knowledgeable, professional, and responsive to our customers' needs.
Our Services
At IBX Insurance Agency, Inc., we offer a comprehensive range of insurance services for individuals, families, and businesses. Our services include:
- Personal Insurance: Auto, Home, and Life insurance policies tailored to each customer's unique needs
- Commercial Insurance: Business insurance solutions, including liability, business interruption, and workers' compensation insurance
- Specialty Insurance: Insurance coverage for farm equipment, farm owners, antique autos, motorcycles, watercraft, RV's, and more
Claims and Billing
We understand that claims and billing can be stressful and overwhelming. That's why we're here to support you every step of the way. Our experienced agents will guide you through the claims process and ensure that you receive the best possible outcome.
Why Choose Us
There are many reasons why customers choose IBX Insurance Agency, Inc.:
- Experience: Our agents have over 40 years of cumulative experience in the insurance industry
- Personalized Service: We take the time to understand each customer's unique needs and tailor our services to provide personalized insurance solutions
- Wide Range of Insurance Products: We offer a wide range of insurance products from some of the highest-rated insurance companies in the country
- Exceptional Customer Service: Our agents are dedicated to providing exceptional customer service and are committed to finding the right insurance coverage for each of our clients
Contact Us
At IBX Insurance Agency, Inc., we're committed to providing exceptional insurance solutions and exceptional customer service. If you're looking for a trusted insurance partner, look no further. Contact us today to learn more about our services and how we can help you.
Exceptional Customer Service
The reviews for IBX Insurance Agency are overwhelmingly positive, with several customers praising the agency's exceptional customer service. Reviewers mention that any issues or questions they have are quickly resolved, and that the agents are always helpful and professional.
Timely and Personalized Service
Many reviewers highlight the importance of timely and personalized service. For example, Gina and her team are praised for checking in with customers before renewals to ensure they are prepared for their insurance needs. Others mention that the agents are always available to answer questions and resolve issues quickly.
Professional Staff and Exceptional Employees
Reviewers consistently praise the agency's staff, calling them "professional, " "outstanding, " and "amazing." Several reviewers specifically mention individual employees, such as Gina, Megan, Victoria, and the rest of the team, for their exceptional service and dedication.
Highly Recommended
Almost all reviewers explicitly state that they highly recommend IBX Insurance Agency to others. This is due to the agency's exceptional customer service, timely and personalized attention, and professional staff.
One Minor Disappointment
One reviewer, John Cartwright, gives a slightly lower rating (4 stars) and mentions that while the agency was always helpful, it was "typical of the service" he received from them. This is the only minor criticism mentioned in the reviews.
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