At Hanneken Insurance, our core values are built around our commitment to our clients. For over three decades, we have been serving the communities of Central Minnesota, providing expert insurance solutions to individuals and businesses alike. Our mission is to provide the right coverage at the right price for our clients, ensuring that they have the peace of mind that comes with knowing their financial situation is secure.
Our Core Belief
At the heart of our agency is our core belief that by focusing on our clients' needs first and foremost, we can build strong, long-lasting relationships that benefit everyone involved. This principle has guided our decision-making and actions over the years, allowing us to develop a reputation for exceptional service, expertise, and commitment.
Our Promise
As a promise keeper at Hanneken Insurance, we promise to use our expertise and experience to find the best rates and coverage options for our clients. We take pride in our ability to package coverage and discounts in a way that is designed specifically for each individual's unique needs. Our promise is to provide personalized service, expert guidance, and competitive pricing to ensure that our clients receive the insurance solutions they need to protect their personal and business interests.
Insurance Solutions
At Hanneken Insurance, we offer a comprehensive range of insurance solutions to meet the diverse needs of our clients. Our services include:
Auto Insurance: Protecting your personal belongings and assets requires an auto insurance policy that addresses all of your concerns, goals, and plans. Our team of experts will work with you to develop a policy that is tailored to your individual needs and budget.
Home Insurance: Buying a house can seem complicated, especially when it comes to the required paperwork. By working with us, you can rest assured that we will guide you through the process of finding a home insurance policy that is tailored to your specific needs and budget.
Business Insurance: Business owners require insurance solutions that are designed to protect their company's assets and financial stability. Our team of experts will work with you to develop a customized business insurance policy that meets your unique needs and budget.
Farm Insurance: Farm insurance is essential for farmers and agricultural businesses. Our team of experts will work with you to develop a customized farm insurance policy that provides the necessary coverage and protection for your assets, equipment, and livestock.
Life and Health Insurance: Our team of experts will work with you to develop a comprehensive life and health insurance plan that provides the necessary coverage and protection for your personal well-being and financial security.
Customer Service
At Hanneken Insurance, we understand the importance of excellent customer service. Our dedicated team of professionals is committed to providing personalized service and expert guidance to each of our clients. Whether you need to make a payment, file a claim, or simply have a question about your insurance policy, we are here to help.
Overall Experience
The reviews for Hanneken Insurance Agency in Brainerd are mixed, with some customers having a positive experience and others feeling unhappy with their service. The agency's staff, particularly Vi McKenney, has been praised for their kindness, helpfulness, and excellent customer service. On the other hand, some customers have reported rude behavior from certain staff members, which has left a negative impression.
Positive Reviews
Many customers have praised the agency's friendly and knowledgeable staff, who go above and beyond to answer questions and help with insurance policies. The agency has been commended for its commitment to the local community and its generous donations. Several customers have reported saving money by switching to Hanneken Insurance and receiving better coverage.
Negative Reviews
Unfortunately, some customers have reported rude behavior from certain staff members, including a secretary who was consistently unfriendly and made rude comments. Another customer felt that the agent they dealt with was dismissive and seemed to have a bad attitude.
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