At DiCarlo's Auto Body Service Center, we understand the importance of a well-maintained vehicle. That's why we offer a wide range of services to keep your car looking and running its best. Located in Troy, NY, we have been serving the local community for years, providing top-notch auto body repair services to individuals and families.
Our Services
At DiCarlo's, we offer a comprehensive range of auto body repair services, including:
- Collision Repair: We specialize in repairing vehicles damaged in accidents, providing high-quality repairs to get you back on the road quickly and safely.
- Frame Repair: Our experienced technicians can repair or replace frames to ensure the structural integrity of your vehicle.
- Paint Repair: Our team of experts can repair or repaint damaged body panels to restore your vehicle's original appearance.
- A/C Repair: We can diagnose and repair issues with your vehicle's air conditioning system, ensuring you stay cool and comfortable on the road.
Our Commitment to Excellence
At DiCarlo's, we pride ourselves on our commitment to delivering exceptional service, outstanding workmanship, and unbeatable prices. Our experienced technicians are dedicated to repairing your vehicle to the highest standards, using only the best materials and techniques. We believe that every vehicle deserves to be treated like family, which is why we take the time to understand and accommodate each client's unique needs and budget.
Our Values
At DiCarlo's, we value honesty, integrity, and customer satisfaction above all else. We believe that every client deserves to be treated with respect, transparency, and compassion. We understand that accidents can happen, and that's why we are dedicated to providing a seamless and stress-free repair experience.
What Our Customers Say
Here's what our satisfied customers have to say about us:
- "This place is great! Someone hit my car and drove off, the back door and the mirror (on the left side) was completely destroyed. I only have liability insurance, so I have to pay everything out of pocket to fix my car. People at DiCarlo tried their best to do work on my car, they tried to find used parts to replace the destroyed parts on my car, and within my budget. I would recommend DiCarlo to everyone!" - Daniel Z., Manhattan, NY
- "The estimate was $1,650. My car was ready 3 days later, and looked brand new when I picked it up. It's beautiful, and like the dent never even happened. The final bill was $1450 also, $200 under estimate. Angelo was nice and knew his stuff, and the older man, Sid, was so friendly and polite also." - Sarah I., Troy, NY
Why Choose Us?
At DiCarlo's, we believe that every vehicle deserves to be treated with care and respect. That's why we offer:
- Expertly trained technicians with years of experience in the industry
- A wide range of services to meet every vehicle's unique needs
- Competitive pricing without compromising on quality
- Honest and transparent communication throughout the repair process
- Acceptance of all major insurance carriers for seamless claims processing
Get in Touch
If you're looking for a reliable and trustworthy auto body repair service, look no further than DiCarlo's Auto Body Service Center. Contact us today to schedule your appointment and experience the difference for yourself.
Overall Customer Experience
The reviews suggest a mixed experience at DiCarlo's Auto Body Repair. While many customers have had positive experiences with friendly staff, quick service, and fair prices, there have been a few negative reviews.
Quality of Work
Some customers have praised the shop for their exceptional work, including repairs and maintenance. However, one customer was extremely unhappy with the condition of their car after a two-week repair stint, citing dust, grease marks, and dirty car seat covers.
Communication
Several customers have praised the shop's communication, with staff members taking the time to explain procedures and options to customers. However, one customer had a negative experience with a receptionist who was perceived as having an attitude and being unprofessional.
Price and Value
Some customers have mentioned being surprised at the fair prices they paid for services, while others have been unhappy with the cost of certain repairs.
Will I Go Back?
Many customers have expressed a willingness to return to DiCarlo's, citing friendly staff and good service. However, the negative reviews suggest that some customers may think twice before returning.
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