The Printer Guys

Since its establishment, CPR has been providing top-notch on-site repair, depot service, and spare parts for printers and plotters. Our specialization lies in the field service of industry-leading brands such as Brother, Canon, Lexmark, HP, and Okidata laser, color laser, and dot matrix printers. With our team of factory-trained warranty authorized technicians, we are proud to repair over 90% of all printer service requests on the very first visit to your office. Our commitment to prompt service is reflected in our average response time from dispatch to repair, which is less than one business day.

At CPR, we understand the critical role that printers play in your daily operations. That's why our fully stocked repair vans are dispatched through cellular technology, enabling us to significantly reduce your printer downtime and repair expenses. We unconditionally guarantee all our services, parts, and products, ensuring your peace of mind and satisfaction.

Our Comprehensive Services

*Stocked Parts*: Our extensive parts inventory is the backbone of our quick repair services. We historically stock over 90% of all parts needed to repair your equipment, eliminating expensive overnight part shipping costs and repair time delays. We also provide depot service for older equipment and unique models.

*Authorized HP /Okidata Service*: As an authorized HP and Okidata service provider, we have direct access to emergency parts and technical support, ensuring efficient and effective repair services.

*Loaner Equipment*: In emergency situations, we offer loaner equipment to keep your operations running smoothly. You'll never be without your much-needed office equipment.

*Cost Savings*: By bringing your equipment to us for repair, you can significantly reduce your costs. Our expedited repair process ensures that your machine is ready for pickup normally within 24-hours.

*Nationwide Repair Services*: We proudly repair equipment shipped to us from all over the country. Upon receiving your equipment, we safely package and return ship it within 2-working days.

*Whole Unit Replacement*: If your unit is beyond repair or you need an immediate solution, we offer whole unit replacement on many models. We'll ship you a like-kind replacement unit and make payment arrangements that suit your needs.

*CPR Techs*: Our team of professionals is dedicated to providing quick and technically accurate repair quotes. Our extensive knowledge and commitment to continuous learning ensure that we provide the best possible service.

Our Guarantee

Everything we sell and service is unconditionally guaranteed. We've extended our repair guarantee to 90 days for your reassurance and peace of mind. Our service depot and parts warehouse will have two convenient dropoff locations for your ease and convenience.

At CPR, we're committed to providing exceptional printer repair services, backed by our unwavering commitment to quality, efficiency, and customer satisfaction. We invite you to experience the CPR difference.