LOOK & FEEL YOUR BEST FEEL YOUNG
Welcome to Ice Cold Air, LLC, a family-owned and operated air conditioning and heating company dedicated to providing excellent customer service and satisfaction to our valued customers in Phoenix, Scottsdale, Tempe, Chandler, and Mesa. As a local business, we take pride in our ability to offer personalized service, tailored to meet the unique needs of our residential and commercial clients.
Our Services
At Ice Cold Air, LLC, we specialize in service, repair, and installation of all major brands of air conditioning and heating systems, including central air, furnaces, heat pumps, splits, and mini splits. Our experienced technicians are trained and certified to handle any challenge, from routine maintenance to complex repairs and installations. Whether you need HVAC repair, HVAC installation, air conditioning installation, air conditioning repair, or any other related service, we are here to help.
What We Do
We sell, service, and repair all major brands of air conditioning and heating systems, including central air, furnaces, heat pumps, splits, and mini splits. Our range of services includes:
- Installation of new air conditioning and heating systems
- Repair and maintenance of existing systems
- Replacement of old or inefficient systems
- Indoor air quality solutions
- Water heaters and boilers
- Baseboard heating and radiant heating
- Duct work and ventilation
- Humidifiers and air purification systems
- Walk-in coolers, walk-in freezers, and ice machines for commercial clients
Our Commitment
At Ice Cold Air, LLC, we are committed to providing exceptional customer service, prompt and professional attention, and top-notch workmanship. Our team of experienced technicians is dedicated to ensuring that our customers receive the best possible service, every time. We understand that your time is valuable, and we strive to minimize disruptions and inconvenience.
Why Choose Ice Cold Air, LLC?
- Trained and certified technicians
- 24/7 convenient appointments
- Excellent customer service
- Specializing in service, repair, and installation for all residential and commercial needs
- Family-owned and operated business
- Commitment to exceptional customer service and satisfaction
Overall Experience
The reviews showcase a mix of extreme satisfaction and severe dissatisfaction with Ice Cold Air LLC's services. While some customers praise Jeremy and his team for their fairness, honesty, and promptness, others condemn them for poor after-sales support and blaming customers for issues.
Positive Experiences
Many reviewers appreciate Jeremy's honesty, fairness, and promptness. They mention that he is a straight shooter, patient with customer questions, and offers great pricing. The crew is described as professional, punctual, and responsive. Several customers have had positive experiences with installations, repairs, and maintenance services.
Negative Experiences
On the other hand, some customers have had terrible experiences with Jeremy and his team. They accuse him of being unresponsive to their problems, blaming customers for issues, and not taking ownership of problems. One reviewer calls him a "confidence trickster" who sells units but doesn't provide adequate support.
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