Exemplary Medical Care, Every Time, Everywhere
Advanced Urgent Care & Primary Care prioritizes personalized, high-quality healthcare for the entire family. Situated in the heart of the community, we offer compassionate, knowledgeable providers and state-of-the-art technology to ensure comprehensive care for urgent medical needs.
Our Team of Experienced Professionals
Our team of experienced healthcare professionals, including physicians, physician assistants, and nurse practitioners, are certified and licensed. Many of our providers hold specialty certifications in areas such as travel medicine, pediatrics, and pain management. Additionally, our dedicated medical staff comprises certified medical assistants, experienced x-ray technicians, emergency medical technicians, and paramedics.
Compassionate and Patient-Centered Care
We prioritize patient comfort and understanding. Our compassionate and caring providers take the time to listen to your concerns, answer your questions, and provide clear explanations about your health and treatment options. We treat every patient as a valued individual, offering personalized care and guidance throughout their healthcare journey.
Comprehensive Services for Every Need
From urgent medical care to routine checkups and vaccinations, Advanced Urgent Care & Primary Care offers a wide range of services to meet your diverse healthcare needs. Our comprehensive services include:
- Urgent care services seven days a week
- On-site laboratory and radiology services for rapid diagnosis and treatment
- Family practice, internal medicine, pediatrics, and geriatrics
- IV therapy
- Physical exams (DOT, sports, work)
- Laceration repairs
- On-site lab testing
- Pre-operative exams
- Illness and injury treatment
- Workers compensation care
- Pulmonary function testing
Quality Care, Every Time
Our commitment to quality is evident in our state-of-the-art technology, comfortable facilities, and our emphasis on patient safety and privacy. We follow strict protocols and guidelines to ensure the highest quality care for every patient. We are also committed to providing excellent customer service, ensuring a smooth and seamless healthcare experience.
Unsatisfactory Experience with Dr. Hernandez
The review by Sabrina M. describes a regrettable experience with Dr. Hernandez, who failed to address Sabrina's concerns and instead made her feel insignificant, embarrassed, and unheard. Sabrina had previously discussed her mood swings and deep sadness with Dr. Hernandez, who attributed them to thyroid issues. However, at the follow-up visit, Sabrina expressed her struggle with weight loss, which Dr. Hernandez initially dismissed, saying she knows nothing about it. When Sabrina insisted on seeking help, Dr. Hernandez pretended not to hear her, began yelling, and implied that Sabrina needed to simply follow her own weight loss routine.
Poor Communication and Bedside Manner
Sabrina felt disrespected and unheard by Dr. Hernandez, who displayed unacceptable behavior, including interrupting her, not listening to her concerns, and even asking if she would do something "stupid." Sabrina felt insulted by Dr. Hernandez's actions and intelligence. The review highlights the importance of effective communication and empathy in a healthcare setting. Dr. Hernandez's behavior was not only unprofessional but also harmed Sabrina's trust and confidence in her care.
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