Protecting Your Future, One Policy at a Time
At Paula Faivre State Farm Agency, we are dedicated to providing our clients with personalized insurance solutions that cater to their unique needs and goals. With over 33 years of insurance experience, our team of licensed agents serves all of Virginia, North Carolina, and Maryland, including Coastal Virginia, Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk, Moyock, Elizabeth City, and the Outer Banks of North Carolina.
Our Mission
Our mission is to provide exceptional customer service, build long-lasting relationships, and help our clients achieve their financial goals. We believe in being actively involved in our community, and Paula Faivre, our agency owner, is an active community volunteer and small business owner. She serves on the City of Chesapeake Parks, Recreations & Tourism Advisory Board and is a Hampton Roads Chamber of Commerce member.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Recreational Vehicles insurance. Our team works closely with clients to understand their specific needs and provides personalized quotes, policy management, and claims assistance. We also offer additional services, such as banking, mutual funds, and annuities, to help our clients achieve their financial goals.
Our Values
At Paula Faivre State Farm Agency, we value our clients and strive to provide exceptional customer service. We believe in building long-lasting relationships, being actively involved in our community, and supporting local organizations and initiatives. Our team is dedicated to helping our clients achieve their financial goals and providing personalized insurance solutions that cater to their unique needs.
Exceptional Customer Service
The reviews are filled with praises for the excellent customer service provided by the staff, particularly Monica, Chris Selby, and Paula. The reviewers appreciate the personalized attention, friendly demeanor, and willingness to help from the staff.
Excellent Communication
Many reviewers commend the staff for their excellent communication skills, taking the time to explain everything clearly and answering all their questions.
Helpful and Knowledgeable
The staff is described as helpful, knowledgeable, and willing to go the extra mile to find the best rates and policies for their clients.
Friendly and Polite
The reviewers consistently mention the friendly and polite nature of the staff, making them feel comfortable and valued.
Highly Recommended
The reviewers highly recommend the State Farm location, citing the exceptional service, knowledge, and friendly staff as the reasons for their positive experiences.
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