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At Travelers Inn Hotel, we pride ourselves on providing comfortable and affordable accommodations to travelers visiting Phoenix, Arizona. Our hotel is strategically located off Interstate 10 (exit #139), making it easily accessible from nearby airports and popular attractions.
Our Hotel
Our hotel features spacious and relaxing rooms, an outdoor pool, and a jacuzzi to ensure a memorable stay. We offer a range of amenities, including free WiFi, daily housekeeping, free parking, non-smoking rooms, and an ATM on site. Our rooms are equipped with modern amenities such as air conditioning, heating, sitting areas, telephones, flat-screen TVs, refrigerators, microwaves, and cable channels. We also offer pet-friendly rooms at an additional charge.
Our Services
At Travelers Inn Hotel, we strive to provide exceptional services to our guests. Our front desk agents are available 24/7 to assist with any requirements. We offer a range of services, including car rentals, fax and photocopying, laundry facilities, and tour bookings. We also have a 24-hour front desk, an elevator, and a hot tub/jacuzzi for our guests' convenience.
Accessibility
We are committed to ensuring that our hotel is accessible to all our guests, including those with disabilities. We offer ADA accessible rooms, including king bed and 2 queen-size bedrooms, which are wheelchair-accessible. Our hotel also features accessible parking, daily housekeeping, and facilities for disabled guests.
Our Mission
Our mission is to provide a comfortable and relaxing stay for our guests. We strive to exceed our guests' expectations by providing exceptional services, amenities, and accommodations at an affordable price.
Overview of Reviews
The reviews are generally negative, with many guests expressing disappointment and frustration with their stays. Several reviewers mentioned issues with cleanliness, maintenance, and customer service.
Cleanliness and Maintenance Issues
Many reviewers mentioned dirty rooms, beds, and bathrooms. Some specific issues included:
- Dirty carpets and upholstery
- Stains on bedding and towels
- Pee stains on pillows and sheets
- Mold and mildew in bathrooms
- Broken fixtures, such as lights and ceiling tiles
Customer Service Issues
Several reviewers had negative experiences with the hotel staff, including:
- Rude or unhelpful front desk staff
- Failure to address maintenance issues or provide adequate solutions
- Misinformation about amenities and services
- Unwillingness to accommodate special requests or resolve problems
Amenities and Services
Many reviewers were disappointed with the hotel's amenities and services, including:
- Lack of breakfast or limited food options
- Broken or non-functional facilities, such as the pool or gym
- Limited or no amenities, such as hair dryers or coffee makers
Positive Experiences
A few reviewers had positive experiences, mentioning:
- Friendly and helpful staff
- Clean and comfortable rooms
- Convenient location and parking options
- Good value for the price
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