Preferred Hospitality Consultant

At Preferred Hospitality Consultant, we believe that every business, regardless of its size, deserves to have access to professional consulting services. Our team, based in Cambridge, Massachusetts, is dedicated to helping small businesses, restaurants, and hotels achieve their goals and improve their operations. With over 20 years of combined experience in the retail and hospitality industries, we understand the unique challenges and opportunities that these businesses face.

Our team of consultants comes from diverse backgrounds, including hospitality, web development, engineering, sales, marketing, accounting, interior design, and general contracting. This diverse expertise allows us to provide comprehensive consulting services that cater to the specific needs of each business. We believe in building strong relationships with our clients, understanding their needs, and delivering tailored solutions that meet those needs.

Our Services

Preferred Hospitality Consultant offers a wide range of services designed to help businesses improve their operations and increase their productivity. Our services include on-site audits, service benchmarking, Fresh Start training, call center outsourcing, KPI measurement, and legal compliance. We use surveys, interviews, and observation to conduct a comprehensive service audit, identifying areas for improvement and opportunities for growth.

Once we have identified the key areas for improvement, we work closely with our clients to implement these changes. We monitor Key Performance Indicators (KPIs) at regular intervals, adjusting our strategies as needed to ensure that our clients are achieving their desired outcomes. Our goal is to provide practical, effective solutions that yield rapid results and offer great value for money.

Testimonials

Don't just take our word for it! Our clients have seen significant improvements in their operations and productivity since working with us. Here's what some of them have said:

"Skillful, talented, great team to work with. Practical experience on solid theoretical foundation yields rapid results. Great value for money!"

Meet Our President & CEO

Bahij Bandar, our President and CEO, has an extensive background in the hospitality industry, with over 20 years of experience working for six major brands. His passion for delivering exceptional customer service has earned him top customer service awards two consecutive years while working as a General Manager at Le Meridien in Kuwait. He believes that the key to success lies in understanding the needs of clients and building trust through positive experiences.

Guiding Small Business to Success

At Preferred Hospitality Consultant, we are committed to guiding small businesses to success. We believe that every business deserves access to professional consulting services, regardless of its size. If you're looking for a partner who can help you clarify your company's most critical issues and objectives, look no further. Contact us today to schedule a free consultation and let us help you achieve your goals.