Trust the Experts in Air Conditioning and Heating Solutions
At Penguin Air, we are passionate about providing Florida with the best heating and air conditioning repair service, sales, and installations. Our team of EPA-certified technicians is dedicated to ensuring that every air conditioning system, air conditioner repair, and complete system installation is done with pride. We take pride in our trucks being fully stocked daily with a large inventory of original replacement parts, allowing us to provide same-day or next-day replacements and installations.
Our Services
Our comprehensive range of services includes new system installation, central A/C repair, indoor air quality (IAQ) solutions, HVAC duct cleaning, controlling allergies, AC preventative maintenance, and commercial maintenance. We also offer a variety of accessories, including ultraviolet light installation, media filters for allergies, programmable thermostats, dehumidifiers, surge protection, and more.
Our Promise
At Penguin Air, we promise to provide exceptional service, guaranteed. Our EPA-certified technicians will ensure that your system is repaired, installed, and operating to perfection, backed by our 100% customer satisfaction guarantee. We pride ourselves on our emergency air conditioning service, with trucks always stocked with parts for emergencies, and our ability to provide same-day or next-day installations.
Why Choose Us?
At Penguin Air, we believe in building long-term relationships with our customers. That's why we offer a 1-year warranty on all our works, 24/7/365 emergency service, and free service calls with repair of $49 or more. Our team is committed to providing the best possible service, with a focus on customer satisfaction, quality workmanship, and competitive pricing.
Our Mission
Our mission is to provide Florida's best air conditioning service, guaranteed. We strive to exceed our customers' expectations, providing them with the comfort and convenience they deserve. With our expertise, experience, and commitment to excellence, we aim to be the go-to provider of air conditioning and heating solutions in Florida.
Overview of Reviews
The overall sentiment of the reviews is overwhelmingly positive, with 24 out of 27 reviewers giving the company 5-star ratings.
Positive Comments
- Excellent Service: Many reviewers praised the company's prompt response, professionalism, and excellent service from technicians such as Glen, Dustin, Marcello, and Evan.
- Knowledgeable and Courteous Employees: Reviewers appreciated the knowledge and courtesy of the employees, including Stephen, who designed an AC system, and Steve, who provided excellent customer service.
- Efficient and Quick Repairs: Several reviewers praised the company's ability to diagnose and repair problems quickly, often on the same day.
- Highly Recommended: Many reviewers highly recommended the company, citing their professionalism, prompt attention, and excellent service.
Negative Comments
- Punctuality Issues: Two reviewers expressed disappointment with the company's punctuality, citing instances where technicians failed to show up on time or at all.
- Poor Customer Service: Two reviewers criticized the company's customer service, citing unprofessional behavior and a lack of concern for customers.
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