Our Journey Begins
Edina Retina Consultants emerged in 2006 with a vision: to provide unparalleled care and expertise in retina and vitreous diseases. Led by experienced and board-certified ophthalmologists, Dr. Richard Johnston and Dr. Paul Drayna, the practice specializes in addressing a vast array of issues affecting the back of the eye.
Expert Care for Specialized Conditions
Our dedicated team has extensive experience in treating:
- Retinal Detachments: Emergency repairs for potentially devastating conditions where the retina has separated from the back of the eye.
- Macular Degeneration: Comprehensive management of age-related vision loss, including treatment options and innovative therapies.
- Diabetic Retinopathy: Specialized care for patients with diabetes to prevent vision-threatening complications.
Patient-Centered Approach
We understand the anxieties and concerns that accompany eye health issues. Our compassionate and experienced staff prioritize patient-centered care, offering:
- Personalized consultations and detailed explanations of conditions and treatment options.
- Clear and transparent communication throughout the process.
- Collaborative decision-making with patients to ensure their individual needs are met.
Experience and Expertise We Bring
Dr. Johnston and Dr. Drayna boast impressive qualifications and extensive experience in their fields. Their dedication to ongoing learning and professional development ensures that patients receive access to the most innovative and effective treatments available.
A Commitment to Quality Care
Edina Retina Consultants is committed to delivering:
- Cutting-edge technology and equipment for accurate diagnosis and treatment.
- Comprehensive and personalized care plans tailored to individual needs.
- A comfortable and welcoming environment for patients.
Front Desk Issues
Some reviewers have reported issues with the front desk staff, citing rudeness, condescension, and a lack of respect. Specifically, reviews mention that the front desk staff are often unhelpful, dismissive, and even arrogant in their interactions with patients.
Positive Experiences
On the other hand, many reviewers have had positive experiences with the doctors and staff. Dr. Johnston was praised for being friendly, thorough, and skilled, while nurses and technicians were commended for their professionalism and kindness. Some reviewers mentioned that they were willing to wait for appointments due to the high level of care they received.
Communication Issues
There were also some issues mentioned with communication, particularly with the front desk staff. Some reviewers reported difficulty in getting answers to their questions or receiving timely responses to phone calls.
Facilities and Location
Some reviewers mentioned that the facilities seemed haphazard, with procedures taking place in close proximity to each other. However, others did not mention any issues with the location or facilities.
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