Transforming Spaces, Enhancing Lives
At Jim Bertolino & Son Plumbing and Drain Service, Inc, we pride ourselves on being a family-owned and operated business that has been serving the Tidewater region for over 35 years. Our team of licensed, certified, and Master Licensed plumbers have been providing top-notch plumbing, drain cleaning, and water heater services to homeowners, businesses, and rental agencies in Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk, and the Peninsula.
Our Story
Since 1984, we have been dedicated to providing exceptional plumbing services to our customers. Our journey began with an emphasis on plumbing, and over the years, we have expanded our services to include drain cleaning, water heater sales and service, and many other plumbing and drain needs. We hold Master Licenses in Plumbing, HVAC, Electrical, and Gas Fitting, and are certified in Gas piping, code violation corrections, leaks to gas lines, and new installations of all types. We are also certified and licensed in Backflow and cross-connection prevention, as well as full-service and installations.
Our Services
Our team of experts provides a wide range of plumbing services, including:
- Plumbing: We specialize in plumbing leak detection, locating and correcting slab leaks, and providing detailed digital photos for insurance claims. We furnish and install all fixtures, faucets, toilets, tubs, and more.
- Drain Cleaning: We use commercial jet drain cleaning equipment to clear even the toughest blockages, and our sonar leak detection equipment helps us locate the source of the problem quickly and efficiently.
- Water Heaters: We repair and replace water heaters and elements of all brands, and will replace a part before installing a new unit. We also do conversions.
- Other Services: We provide services for backflow, septic, leaky faucets, code violations, bathroom remodels, and more.
Our Mission
At Jim Bertolino & Son Plumbing and Drain Service, Inc, our mission is to provide exceptional plumbing, drain cleaning, and water heater services to our customers. We are committed to providing top-quality workmanship, excellent customer service, and unparalleled expertise. We strive to build long-term relationships with our customers and provide solutions that meet their unique needs.
Excellent Plumbing Services
Reliable and Trustworthy Plumber
Multiple reviewers praised Jim Bertolino for his exceptional plumbing skills, professionalism, and honesty. He was described as thorough, competent, and knowledgeable, and many reviewers appreciated his willingness to explain the problem and solution in detail.
Prompt and Efficient Service
Several reviewers praised Jim's prompt response and efficient service. He was often able to diagnose and fix the problem quickly, and many reviewers appreciated his ability to explain the process and provide upfront pricing estimates.
Friendly and Communicative
Many reviewers praised Jim's friendly and communicative nature. He was described as kind, courteous, and respectful, and many reviewers appreciated his ability to put them at ease during stressful plumbing situations.
Excellent Problem-Solving Skills
Jim was praised for his excellent problem-solving skills, often identifying and fixing issues that other plumbers had missed. He was described as methodical and logical in his approach, and many reviewers appreciated his persistence in solving complex plumbing problems.
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