Commitment to Excellence in Customer Service
Our Vision
CJ Real Estate, Inc. envisions a future where efficient, personalized property management empowers both owners and tenants. We aim to provide a seamless, stress-free experience through innovative technology, tailored communication, and genuine professionalism.
Our Mission
To deliver exceptional customer service through a comprehensive range of real estate services, prioritizing client needs and fostering lasting partnerships.
Who We Are
Founded in 1987, CJ Real Estate, Inc. has become a trusted partner for thousands of investors, homeowners, and tenants across Missouri, Kansas, and Florida. Our team of experienced professionals boasts extensive knowledge in all aspects of residential real estate, ensuring optimal results for every client.
For Owners
- Comprehensive property management services encompassing marketing, tenant screening, rent collection, maintenance, and financial reporting.
- Expert guidance on buying, selling, or investing in residential properties.
- Access to a network of qualified investors, ensuring competitive offers for your property.
For Tenants
- Responsive and reliable tenant support, addressing maintenance requests promptly and efficiently.
- Access to a secure online portal for rent payments, maintenance requests, and communication with management.
- Dedicated agent support for any questions or concerns.
Property Services
- Rentals: Extensive listings of available properties for rent in desirable locations.
- Sales: Expertise in selling both individual properties and entire portfolios.
- Investment Services: Guidance on acquiring and managing investment properties.
- Property Management: Comprehensive solutions for maximizing your rental income and property value.
Beyond the Basics
- Access to a network of qualified contractors for all your repair and maintenance needs.
- Online tenant screening and background checks for additional peace of mind.
- Regular market analysis and reports to ensure optimal performance of your investment.
Join the CJ Real Estate, Inc. Difference
We believe in building lasting relationships with our clients through:
- Personalized communication: We prioritize open communication and clear expectations.
- Transparency: We provide clear reports and updates on all activities.
- Cost-effectiveness: We prioritize affordability and value for our clients.
- Results-oriented: We focus on achieving your real estate goals through tailored strategies.
Poor Customer Service and Maintenance Issues
Multiple reviewers have expressed dissatisfaction with CJ Real Estate's customer service, citing unresponsive and unprofessional agents, as well as maintenance issues that take weeks or even months to resolve.
Bed Bug Infestations and Unaddressed Complaints
Several reviewers have reported encountering bed bug infestations in their rented properties, which were not disclosed prior to moving in. Additionally, many reviewers have complained about the company's failure to address their concerns and complaints in a timely manner.
Unfair Business Practices
Some reviewers have criticized CJ Real Estate for unfair business practices, including sudden rent increases, unnecessary fees, and attempts to charge tenants for damages that were not their responsibility.
Lack of Communication and Accountability
Many reviewers have expressed frustration with the company's lack of communication and accountability, citing instances of cancelled showings, ignored maintenance requests, and unreturned calls.
One Satisfied Customer
However, one reviewer has had a positive experience with CJ Real Estate, praising the company's efficient management and property maintenance.
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