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At AE Towing, we pride ourselves on being Eugene and Salem's leading towing and heavy haul company. As a locally owned and family-operated business, we have been serving the automotive community since 2006. Our mission is to provide a positive dynamic between customers, where individuals and businesses alike are treated fairly.
Our Story
After four years of growing a client base of their former autobody shop, consumer demand for additional services led our owners to begin developing a business plan to incorporate towing services. AE Towing was born, and has provided comprehensive towing services to businesses, citizens, and government organizations since 2010. Our management team has grown with the company, having been with us for over a decade. We have developed strong relationships with the community, and built a reputation of quality and fairness that customers can depend on.
Our Services
We offer a wide range of services to meet your towing needs. Our heavy duty towing and recovery services include a fleet of heavy tow trucks and lowboy trailers, fully trained recovery team with incident management experience, and special equipment to transport motorcycles and multiple vehicles. Our light and medium duty towing and recovery services include a fleet of flatbed and wheel lift trucks, extensive recovery experience, and special equipment to transport motorcycles and multiple vehicles.
We also offer equipment transport services, hauling both light and heavy duty equipment with our fleet of flatbed tow trucks, heavy tow trucks, and lowboy trailers. Additionally, we provide commercial and fleet towing services at a special rate for our regular customers. Our private property impound services include no-cost private property impound services for businesses, apartment complexes, etc., with extensive equipment to remove vehicles from even tight spaces and low clearance parking garages.
Other services we provide include emergency roadside assistance, RV towing, decking and undecking, and secure storage. Please feel free to contact us regarding any need you have!
Our Commitment
At AE Towing, we are committed to providing a positive dynamic between customers, where individuals and businesses alike are treated fairly. We invest heavily in driver training and equipment to ensure drivers and whatever we are transporting is as safe as possible. All services are provided with the same tried and true customer-centric approach of service, provided by our highly qualified, trained, and dedicated employees.
Overview
AE Towing has received an overwhelming number of positive reviews from satisfied customers who have praised the company's professionalism, efficiency, and kindness.
Positive Experiences
- Many customers have expressed gratitude towards AE Towing's prompt response, friendly drivers, and efficient service.
- Several reviewers have mentioned the company's honesty, transparency, and fairness in their dealings.
- The company's ability to handle complex situations, such as towing large vehicles, has been praised by multiple customers.
- AE Towing's staff, including drivers and office personnel, have been commended for their kindness, patience, and professionalism.
Negative Experiences
- One customer, Scott Nicol, had a poor experience with AE Towing, citing a lack of honesty and poor communication regarding response times.
- Another customer, Abby K., had a negative experience with the company, citing poor customer service, overcharging, and a lack of COVID-19 precautions.
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