We are Cambridge's premier automotive car care experts, providing top-notch auto repair services to the community since 1993. Our team of certified technicians and highly trained auto repair specialists are dedicated to providing the best service in Cambridge on domestic and import cars and trucks of all types. We stand behind our work, and our goal is to provide transparent and affordable car care services that meet the highest standards of quality.
Our History
Broadway Gas & Automotive Car Care Center has been serving the Cambridge area for over 25 years. We've built a reputation for providing exceptional car care services, and our customers trust us to keep their vehicles running at peak performance. We're proud to have earned a 5-star rating and have received over 600 reviews from satisfied customers.
Our Services
At Broadway Gas & Automotive Car Care Center, we offer a wide range of car care services designed to keep your vehicle running smoothly. Our services include brake repair and services, tire services, steering and suspension repair, preventive maintenance, timing belt replacement, engine diagnostics, wheel alignments, and cooling system repair. We also offer exhaust system repair and more. Our team of experts can diagnose and fix any issue with your vehicle, and we're committed to providing the highest level of customer service.
Our Core Values
At Broadway Gas & Automotive Car Care Center, we operate on a set of core values that drive how we do business. We believe in maintaining open and honest communication with our customers throughout the entire repair process. We also believe in going the extra mile to ensure our customers are completely satisfied with our services. We're committed to providing top-notch car care services that meet the highest standards of quality, and we stand behind our work.
Testimonials
Don't just take our word for it! Our customers rave about our services, and we're proud to have earned a 5-star rating. Check out our testimonials page to see what our customers are saying about us.
Special Offers
We're always looking for ways to save our customers money. Check out our special offers page for discounts and promotions on our car care services.
Location & Hours
We're conveniently located in Cambridge, MA, and our hours of operation are Monday through Friday from 8:00 am to 5:30 pm, and Saturday from 8:00 am to 3:00 pm. We're closed on Sundays.
Careers
Are you interested in joining our team? We're always looking for talented and dedicated individuals to join our team. Check out our careers page to learn more about our employment opportunities.
Our Blog
Stay informed about car care and maintenance tips with our blog. We regularly post articles and resources to help you keep your vehicle running smoothly.
Positive Experiences
- Overall, many customers have had positive experiences with Broadway Auto, praising the staff's reliability, efficiency, and helpfulness.
- Several reviewers mentioned that the team is willing to accommodate last-minute requests and works quickly to get the job done.
- Many customers appreciated the shop's honesty, integrity, and transparency, with some even mentioning that they were not charged for certain services.
- The staff's knowledge and expertise were also highlighted, with some customers mentioning that they received excellent advice and recommendations.
Negative Experiences
- Unfortunately, some customers had negative experiences with Broadway Auto, citing issues with the inspection process, particularly with regards to tire condition.
- Some reviewers felt that the shop was overly aggressive in recommending unnecessary repairs or replacements, leading to accusations of scamming.
- A few customers mentioned that the staff was rude, unprofessional, or unapologetic, which led to a negative experience.
- Some reviewers also mentioned that the shop's hours of operation were not consistently followed, leading to inconvenience and frustration.
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