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At Valerie Tichy-Drummer State Farm Insurance Agency, we pride ourselves on being a dedicated team of professionals committed to helping our customers make informed decisions about their insurance and financial needs. As a State Farm agent since 1986, I, Valerie Tichy-Drummer, have had the privilege of serving the Hemet and surrounding areas for over three decades. Throughout my extensive career, I have built a reputation for being knowledgeable, approachable, and committed to delivering exceptional service to each and every one of my valued customers.

As a woman of the year, customer service award winner, and a strong advocate for the community, I am deeply rooted in the values of excellence, integrity, and compassion. My team and I take great pride in being actively involved in and contributing to the community, participating in events, and supporting local organizations.

Services

As your trusted insurance and financial services provider, we offer a wide range of products and services designed to meet the diverse needs of our customers. Our extensive portfolio includes:

  • Auto Insurance: We write auto insurance in San Jacinto and California, providing fast and accurate quotes to our customers.
  • Homeowners Insurance: We write homeowners insurance in Hemet and qualifying homes in California, providing coverage for your most valuable assets.
  • Life Insurance: We offer life insurance products for individuals, families, and small businesses, providing peace of mind and financial security for your loved ones.
  • Health Insurance: We provide health insurance options for individuals, families, and groups, ensuring access to quality healthcare and peace of mind.
  • Business Insurance: We offer business insurance solutions for small to medium-sized businesses, providing coverage for their most valuable assets and operations.
  • Annuities: We provide annuity products for individuals and families, providing a guaranteed income stream for retirement and beyond.

Why Choose Us?

At Valerie Tichy-Drummer State Farm Insurance Agency, we are committed to:

  • Exceptional Customer Service: We strive to deliver personalized service, tailored to meet the unique needs and goals of each customer.
  • Community Involvement: We believe in giving back to the community and participating in local events and initiatives.
  • Expertise: Our team is comprised of experienced professionals who are dedicated to staying up-to-date on the latest insurance and financial products and trends.
  • Convenience: We offer flexible office hours and extended operating hours by appointment, ensuring that our customers can access our services at a time that suits their schedule.

Get in Touch

If you're looking for expert insurance and financial guidance, look no further than Valerie Tichy-Drummer State Farm Insurance Agency. Contact us today to schedule an appointment or to learn more about our products and services. We look forward to serving you!

Reviews
Positive: Exceptional customer service, knowledgeable agents, and personalized attention.

Exceptional Customer Service

The reviewers rave about the customer service they received from the Valerie Drummers Statefarm office in Hemet. Everyone they interacted with, including Rebecca, Rubi, Veronica, Alma, Carla, and Valerie, went above and beyond to be helpful, kind, and sensitive to their needs. The agents were knowledgeable, patient, and understanding, making the review process smooth and stress-free.

Agents' Expertise and Knowledge

The reviewers praises the agents' expertise and knowledge in explaining complex insurance policies and answers their questions. Ruby, Rebecca, and Heather were singled out for their exceptional service, providing detailed explanations and simple breakdowns of insurance policies. The agents also followed up with the customers to ensure they received the help they needed.

Individual Attention and Personal Touch

Many reviewers mentioned the personal touch they received from the agents. They appreciated the time agents took to understand their needs and provide personalized solutions. Carla's patience and understanding were particularly noted, making the reviewer feel like they weren't a hassle. Alma's helpfulness and enthusiasm were also commended.

Continuity and Familiarity

Several reviewers mentioned that they had been with the Drummer Team for a long time and had developed a relationship with the agents. Heather's expertise was noted, and Rubi's ability to direct them to someone with the right expertise was appreciated.

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