Building Your Dreams, Brick by Brick
At Eric Hodson State Farm Insurance, we pride ourselves on being a trusted partner in protecting our customers' financial futures. With over 15 years of experience in the industry, our team of licensed insurance professionals is dedicated to providing personalized service and tailored insurance solutions to the North Little Rock, AR area and surrounding communities.
Our Mission
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and achieve their long-term financial goals. We strive to build lasting relationships with our customers, understanding their unique needs and providing expert guidance to ensure they have the right coverage for their specific circumstances.
Our Services
Our agency offers a comprehensive range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and passengers with our auto insurance coverage options.
- Homeowners Insurance: Safeguard your most valuable asset - your home - with our homeowners insurance policies.
- Business Insurance: Ensure the success of your business with our commercial insurance products, tailored to your industry and needs.
- Life Insurance: Provide for your loved ones and ensure your financial legacy with our life insurance products.
- Health Insurance: Guide you through the complexities of health insurance options and plans tailored to your needs.
- Pet Insurance: Support the health and well-being of your furry friends with our pet insurance policies.
- Banking and Financial Services: Manage your finances and make informed decisions with our banking and financial services.
Our Difference
What sets us apart is our commitment to exceptional customer service, combined with our extensive knowledge of the insurance industry. Our agents take the time to understand your unique circumstances and help you navigate the complexities of insurance. We believe in building lasting relationships, fostering trust, and delivering personalized attention to every customer.
Get in Touch
If you're looking for a trusted insurance partner to help you protect your financial future, we're here to help. Reach out to our office at (501) 945-9444 to schedule a consultation or learn more about our insurance products and services.
Overall Experience
The reviews of this State Farm insurance office are mostly positive, with customers praising the agents and staff for their caring and supportive nature, knowledge, and excellent customer service.
Positive Aspects
- Caring and Supportive Agents: Many reviewers praised the agents, particularly Eric, Ruthie Witcher, and Nina, for being caring, supportive, and knowledgeable. They made the customers feel comforted and at ease during difficult times.
- Excellent Customer Service: The staff, including Heather Kerr, were commended for their friendly and helpful demeanor, making customers feel valued and treated like family.
- Competitive Rates: Several reviewers mentioned that they received great quotes and rates from this office, which was a deciding factor in choosing State Farm.
Negative Aspects
- Lack of Advice and Counsel: One reviewer felt that the local agent did not provide adequate advice and counsel regarding policy coverage and rates after an at-fault accident.
- Arrogance and Unwillingness to Correct Mistakes: Another reviewer's church member had a negative experience with this office, claiming that the agent refused to acknowledge and correct a policy mistake.
- Limited Involvement of Agent in Decision-Making: One reviewer mentioned that the agent, Mr. Eric, allegedly hides in his office and leaves his staff to handle important decisions.
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