Let us help make a difficult process a little easier.
At City of Oaks Funeral Home and Cremation, we understand that losing a loved one can be a difficult and overwhelming experience. That's why we're committed to providing practical, affordable solutions to help make this process as easy as possible. Our goal is to simplify the entire funeral home experience, eliminating any unnecessary surprises by publishing our total cost and services directly on our website.
We believe in transparency, which is why we guarantee that you won't find any hidden charges or surprises added to your bill. We include everything you need for a simple or direct cremation, and our prices already include all additional costs like alternative containers, certified death certificates, and NC sales tax. We're proud to say that our prices have remained the same since we opened our doors in 2012.
Our Services
We offer a range of services to meet the unique needs of your family. Our direct cremation option is a simple and affordable way to say goodbye to your loved one, and we guarantee that you won't find any hidden charges. We also offer cremation with solidified remains, which allows you to transform cremated remains into beautiful "stones" that you can hold. If you're looking for a more traditional funeral service, we offer an affordable option that includes an open casket visitation, traditional church service, or funeral service in our chapel.
In addition to our cremation and funeral services, we also offer immediate burial and green burial options for those who want a more environmentally friendly choice. Our green burial options meet the criteria set by the Green Burial Council, and we're proud to be one of a select number of funeral homes who meet these standards.
Our Promise
At City of Oaks Funeral Home and Cremation, we're committed to providing genuine care and transparency to the families we serve. We believe in apples-to-apples comparisons, which is why we encourage you to compare our prices and services to those of other funeral homes in the area. We're confident that you'll find our prices and services to be among the most affordable and transparent in the region.
Business Practices and Reputation
The reviews of City of Oaks Funeral Home are mixed, with some customers expressing dissatisfaction with their experience. One reviewer, Cacey Throp, gave a 4-star review but expressed disappointment with the lack of transparency in their advertising and the authenticity of their services. They claimed that the party planner got fake dead bodies from a cemetery and forgot to bring refreshments, which caused issues for the birthday party.
Another reviewer, Amanda Miller, gave a 5-star review and praised the funeral home's sensitivity and helpfulness during a difficult time. They donated their father's brain for further study and appreciated the ease and affordability of making funeral arrangements.
Cecilia Bailey, who also gave a 3-star review, appreciated the funeral home's sensitivity and helpfulness when it came to losing her parents. However, she was unhappy with the cost of mailing a companion urn and felt that the funeral home could have provided more sensitive treatment during a difficult time.
Patty Robb, a 2-star reviewer, expressed dissatisfaction with the customer service she received. She felt that the funeral home's representative was unhelpful and provided poor customer service, which left a bad impression overall.
Services and Pricing
The reviews highlight potential issues with the pricing and services offered by City of Oaks. Cacey Throp's review mentions that the party planner got fake dead bodies from a cemetery, which raises questions about the authenticity of their services. Amanda Miller's review, on the other hand, praises the ease and affordability of making funeral arrangements.
Cecilia Bailey's review highlights the cost of mailing a companion urn, which she felt was unreasonable and caused her to have to take extra steps to transport the remains. Patty Robb's review also touches on the pricing of services, although she primarily focuses on the poor customer service she received.
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