Protecting What Matters Most, One Policy at a Time.
At Ed Moore & Associates, Inc., we're dedicated to providing superior service, quality coverage, and affordable insurance options to individuals, businesses, and employees in North Carolina. As a local, family-owned, and operated independent insurance agency, we've been serving the community since 1971.
Our Story
Our journey began nearly 50 years ago, and our commitment to delivering exceptional service and tailored insurance solutions has remained unchanged. Our team of seasoned insurance professionals takes the time to understand your unique needs, providing timely responses and expert advice to help you make informed decisions.
Our Core Values
At Ed Moore & Associates, Inc., we're built on a foundation of core values that guide our interactions with clients and each other:
- Family-Owned: We're a family-owned business dedicated to building long-term relationships with our clients.
- Friendly, Helpful Service: Our team is committed to delivering exceptional, personalized service.
- Positive Insurance Experience: We strive to make insurance accessible, affordable, and easy to understand.
- Affordable Solutions: We work with top insurance companies to provide quality coverage options at competitive prices.
- Customized Coverage Options: We take the time to understand your unique needs and tailor our solutions to fit your lifestyle or business requirements.
Our Insurance Specialties
As a full-service insurance agency, we offer a comprehensive range of personal insurance, business insurance, and employee benefits solutions:
- Personal Insurance: Home, Renters, Auto, Condo, Watercraft, and more
- Business Insurance: Commercial Property, Contractor, Condo Building, Retail, Restaurant, and more
- Employee Benefits: Group Health, Dental, Vision, Voluntary, Disability, and more
The Advantage of an Independent Agency
As an independent agency, we represent multiple insurance companies, allowing us to offer a wide range of solutions tailored to your needs. Our licensed insurance advisors are dedicated to helping you navigate the complex world of insurance, providing expert guidance every step of the way.
Statewide Service
While our local office is based in Cary, NC, we proudly serve clients throughout North Carolina, including Raleigh, Apex, Holly Springs, Fuquay Varina, Garner, Wake Forest, and beyond.
Trusted Agency
Over the years, our clients have trusted and recommended us for our quality and affordable solutions. Our friendly team is dedicated to helping you, and we're committed to being there for you when you need us most.
Satisfaction and Excellence in Insurance Services
Highly Recommended and Trustworthy
The vast majority of reviewers praised Ed Moore and Associates for their exceptional service, professionalism, and ability to provide the best insurance deals. Many customers appreciated the personalized approach, with agents taking the time to understand their needs and preferences. The agency was commended for its consultative approach, even if they couldn't assist with writing a policy, and for guiding customers through the process.
Expertise and Savings
Several reviewers mentioned significant savings, with one customer reporting a $600 per year reduction in auto insurance costs. The agents were credited with finding the best deals and providing excellent coverage. The agency's ability to compare prices and find better options was highlighted as a major advantage.
Long-term Relationships and Trust
Many customers have been with Ed Moore and Associates for 10, 15, or even 20 years, which speaks to the agency's ability to build long-term relationships and maintain customer trust. The agents were described as helpful, responsive, friendly, and a pleasure to work with.
Constructive Feedback and Areas for Improvement
While most reviews were overwhelmingly positive, one customer experienced difficulties when trying to update their policy, feeling ignored by the agency. This feedback can be used to improve communication and response times.
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