At Steam Master Carpet Cleaners, we're a family-owned and -operated carpet cleaning company based in Costa Mesa, California, serving the Orange County community for three generations. Our expertise lies in providing high-quality, affordable carpet, rug, and upholstery cleaning services using advanced steam cleaning methods, powerful cleaning equipment, and safe but effective cleaning agents.
Our Mission
Our goal is to deliver superior-quality cleaning services that not only meet but exceed our customers' expectations. We pride ourselves on being the best choice for carpet cleaning, rug cleaning, and upholstery cleaning services in Newport Beach and Costa Mesa, CA. Our commitment to using the latest steam cleaning techniques, state-of-the-art equipment, and eco-friendly cleaning agents ensures that your carpets, rugs, and upholstery look great and feel fresh.
Our Services
We offer a wide range of services designed to cater to your cleaning needs. From carpet cleaning to rug cleaning and upholstery cleaning, our experts are trained to handle any job, big or small. Our carpet cleaning services use industry-leading steam cleaning techniques and equipment to effectively remove spills, spots, dirt, pet dander, odors, bacteria, and allergens from soiled carpets. Our rug cleaning services involve cleaning your rug on-site at our facility, where our team of specialists apply the best combination of cleaning techniques to thoroughly remove deeply embedded dirt and debris. Our upholstery cleaning services cover a broad range of upholstery, including microfiber couches, leather upholstery, and marine vinyl in boats.
Why Choose Us
There are many reasons why you should choose Steam Master Carpet Cleaners for all your cleaning needs. We're a third-generation, family-owned business with over 65 years of experience in the industry. Our technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), and we use only non-toxic cleaning agents that are safe for your family, customers, pets, and guests. We're known for our excellent reputation, with an average rating of 4.5 or 5 stars from our customers. We offer next-day appointments, honest and straightforward pricing, and personalized customer service.
Get in Touch
If you're looking for a reliable and trusted cleaning company in Orange County, look no further than Steam Master Carpet Cleaners. Call us today to schedule your service and experience the difference for yourself.
Mixed Reviews for Steam Master Carpet Cleaners
Steam Master Carpet Cleaners has received a mix of positive and negative reviews from customers. While some customers have had excellent experiences with the company, others have reported issues with their services.
Positive Reviews
Many customers have raved about Steam Master Carpet Cleaners' exceptional service, professionalism, and quality of work. They have praised the company's attention to detail, courteous staff, and ability to remove tough stains from carpets. Some customers have even reported that their carpets looked brand new after the cleaning process.
Negative Reviews
On the other hand, some customers have expressed disappointment and frustration with Steam Master Carpet Cleaners. Issues reported include bait-and-switch pricing, late arrivals, and poor communication. Some customers have also reported damage to their carpets or furniture during the cleaning process.
Common Issues
Some common issues that customers have reported include:
- Misleading advertising and pricing
- Late arrivals and poor communication
- Damage to carpets or furniture during the cleaning process
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