Compassionate Care for Your Furry Friend
At Gabriel Park Veterinary Clinic, we are a locally owned, small animal clinic with state-of-the-art equipment, a staff that is dedicated to compassionate care in a comfortable, bright, and modern facility. Our knowledgeable staff of doctors, nurses, and assistants are excited to work with you in providing the best veterinary care for your family members.
Our Mission
Our mission is to provide the highest quality care and service to clients and patients in a compassionate manner and comfortable setting. We believe that this is achieved in a collaborative approach where you, along with our team of doctors and nursing professionals, are informed and educated regarding all opportunities, treatments, and preventative options. We practice from the position that each patient is an individual and strive to create appropriate lifestyle recommendations that fit your family's needs.
Our Services
We offer a wide range of services, including Puppy & Kitten Care, Adult Wellness Care, Senior Pet Care, Diagnostic Testing, and Surgical Procedures. Our veterinarians and support staff are dedicated to providing the absolute best in veterinary care, and we work closely with you to ensure that your furry friends receive the attention they need to thrive. From routine check-ups and vaccinations to advanced surgical procedures, we are committed to delivering exceptional care to each and every patient.
Our Team
Our team of veterinarians and support staff are passionate about providing the highest level of care to our patients. From our experienced owners, Dr. Elizabeth "Libbi" Hawkins and Dr. Keri Ramstedt, to our skilled nurses and assistants, every member of our team is dedicated to delivering exceptional care and service. We are committed to staying up-to-date with the latest advancements in veterinary medicine and are constantly seeking new ways to improve our services and care.
What Our Clients Say
"I only just started going here - after my first few encounters I can say that the staff and my vet there, Dr. Libbi Hawkins, were all very lovely, competent, and helpful. There is none of the mega-vet upsell/rigid vibe and everyone seemed busy, but not stressed and unhappy. That makes a difference to me." - Justine J.
Quality of Care
Gabriel Park has received a mix of reviews regarding the quality of care provided by their staff and doctors. Some reviewers have had positive experiences, praising the compassion and competence of the staff and their veterinarians. Positive reviewers have noted that the clinic takes good care of their pets, with one commentator highlighting the top-notch care they've received for their retired racing greyhound.
Communication and Customer Service
However, several reviewers have expressed dissatisfaction with the communication and customer service at Gabriel Park. One reviewer reported being chewed out over the phone by a staff member after taking their pet to a specialist. Others have complained about long wait times, lack of follow-up on test results, and unprofessional behavior from staff members.
Staff Turnover and Consistency
Some reviewers have noted a decline in the quality of care since a mass exodus of staff members. One reviewer reported a lack of loyalty to long-term clients and difficulty in getting appointments, while another reviewer encountered a new, inexperienced veterinarian who seemed overwhelmed.
Fees and Value
A common complaint among reviewers is the high cost of services at Gabriel Park. Some reviewers have commented that the clinic is expensive and may be more costly than other nearby options.
Conclusion
Based on these reviews, it seems that Gabriel Park's quality of care is hit-or-miss, with some reviewers receiving excellent care and others experiencing subpar service. Communication and customer service issues are frequent complaints, as are concerns about staff turnover and high fees.
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