Defining Excellence, Ingenuity, Action, and Success
At Inland Vision Center Optometry, we are dedicated to providing comprehensive eye care services to the entire family in a warm and friendly environment. Our expert optometrist, Dr. Satpal S. Multani, has been serving the Inland Empire community since 1997. Our state-of-the-art facilities are equipped with the latest technology to ensure that you receive the best possible care. Our staff speaks multiple languages, including English, Spanish, Hindi, Punjabi, and Urdu, to cater to the diverse needs of our patients.
Our Mission
Our mission is to provide personalized eye care services to ensure that our patients achieve optimal vision and eye health. We strive to create a warm and welcoming atmosphere where you feel comfortable and confident in the care you receive.
Our Services
We offer a wide range of services, including comprehensive eye exams, evaluation and treatment of glaucoma, injuries, inflammation, allergies, and dry eyes. We also provide contact lens fittings, including semi-scleral contacts for Keratoconus and other corneal diseases. Our office is equipped with the latest technology, including digital retinal imaging and visual field testing. We also offer a wide selection of fashion designer frames, sunglasses, and lenses to suit your lifestyle and budget.
Our Team
Dr. Satpal S. Multani, our experienced optometrist, has been providing eye care services to the Inland Empire community since 1997. He is certified to treat glaucoma, infections, inflammation, allergies, and injuries to the front structures of the eye. Dr. Multani is actively involved in the co-management of laser vision correction surgery and is a strong advocate for educating his patients about this procedure. Baljinder Multani, our office manager, has been managing the office since 1987 and is responsible for the excellent selection of frames and the tasteful decor of the office.
Our Commitment
We are committed to providing the best possible eye care services to our patients. We strive to stay abreast with the latest technology and education to ensure that our patients receive the most advanced care. We believe in educating our patients about their eye health and providing personalized care to meet their unique needs.
Locations and Hours
We have two convenient locations to serve you. Our San Bernardino office is located at 473 E. Carnegie Drive, #100, San Bernardino, CA 92408. Our Redlands office is located at 25588 Barton Road, Redlands, CA 92373. We are open six days a week, with extended hours to accommodate your busy schedule.
Poor Customer Service and Disappointing Experience
Some customers have reported poor customer service and a disappointing experience at this optometrist office. One reviewer mentioned that the older staff members were sour, while the younger ones were nice. The doctor was also felt to be rushed and did not explain much. Another reviewer experienced sloppy service, feeling rushed out of the office without proper care.
Discrepancies in Orders and Refunds
There were issues with orders and refunds, with one reviewer receiving the wrong contact lens prescription and struggling to get a refund. They were told to get used to the new glasses, but after two weeks, they still couldn't see properly. The contact lens order was also delayed, taking up to 4 weeks to arrive.
Positive Experiences
On the other hand, some customers had positive experiences at this optometrist office. They praised the excellent client service, with staff being kind and helpful. One reviewer was grateful for the prompt and affordable repair of their broken glasses. Others appreciated the time taken by the doctor to explain their eye condition and provide helpful advice.
Discriminatory Practice
Unfortunately, one reviewer reported being told that the office does not want business from "group homes, " which is a discriminatory practice.
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