Dedicated to Comfort, Focused on Efficiency
Cochran Complete Services has been a trusted name in residential and commercial HVAC services throughout the Dallas, Georgia area for over 22 years. Family-owned and operated, we are committed to providing exceptional customer service and delivering exceptional results. As a proud Rheem Pro Partner and Lennox Premier Dealer, our team has the skills and expertise to handle all your heating and cooling needs.
Comprehensive Services for Every Season
Throughout the year, the weather in Georgia can be unpredictable. Whether you need reliable air conditioning in the summer or efficient heating in the winter, Cochran Complete Services has got you covered. Our comprehensive services include:
**Air Conditioning Services
- Comprehensive AC repairs and replacements
- Preventative maintenance with our Comfort Club program
- Air conditioner installation and maintenance
- Expert diagnosis and repair of all major brands
Heating Services
- Reliable furnace repair and replacements
- Annual heating system tune-ups
- Installation of high-efficiency furnaces and heat pumps
Air Quality Solutions
- Whole-house air purification systems
- Duct cleaning and air cleaning services
- Consultation on improving indoor air quality
Additional Services
- Geothermal heat pumps for energy-efficient heating and cooling
- Comprehensive inspections and energy audits
- Financing options available for qualified customers
Our Commitment to Excellence
At Cochran Complete Services, customer satisfaction is our top priority. We:
- Employ experienced and licensed technicians who are certified by industry standards
- Provide upfront pricing and clear communication throughout the process
- Respond promptly to your needs and emergencies
- Offer flexible scheduling options to fit your busy life
Join the Comfort Club for Extra Protection
Our Comfort Club membership program provides homeowners with peace of mind by:
- Scheduling convenient annual tune-ups for both your heating and cooling systems
- Priority response to repairs
- Discounts on parts and labor
- Early access to promotions and specials
Contact Us Today
For dependable HVAC services in Dallas, Georgia and the surrounding areas, choose Cochran Complete Services. Call us today at 770-443-9000 or request a service online to experience the Cochran Complete difference!
Installation Issues
Some customers experienced issues with the installation process, including delays, incomplete work, and failures to show up for scheduled appointments. In one instance, a customer reported that their system was not working properly after installation and was billed incorrectly. Another customer had to wait six months for the completion of their installation and had issues with permits.
Customer Service Issues
Several customers reported poor customer service, including unreturned calls, unmet appointments, and unprofessional behavior from technicians. One customer was threatened by the owner of the company when they tried to address their concerns.
Warranty Issues
One customer reported that the company refused to honor their warranty, despite the fact that their air conditioner broke down less than three years after installation. The customer also reported that the company's air conditioners are overstocked and of poor quality, with one unit's serial number not being recognized by the manufacturer.
Positive Experiences
On the other hand, many customers reported positive experiences with the company, including professional and courteous technicians, timely service, and thorough maintenance checks. Some customers also praised the company's willingness to explain their work and provide helpful advice.
Technician Praise
Several customers specifically praised individual technicians for their professionalism, knowledge, and courtesy. These technicians were able to resolve issues quickly and efficiently, and provided excellent customer service.
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