Your Auto Repair Experts!
Wilson's Automotive has proudly served the Houghton Lake area since 2009. We're a team of passionate automotive experts dedicated to providing honest, reliable, and affordable car care for all your needs.
Our Philosophy
We believe in building lasting relationships with our customers through personalized service, upfront communication, and transparent pricing. We take the time to understand your individual needs and concerns, and work with you to find the best solutions for your vehicle.
Our Services
We offer a comprehensive range of auto repair and maintenance services, including:
- Preventative maintenance: oil changes, tune-ups, brake inspections, battery testing, and more.
- General repairs: engine repair, transmission repair, electrical troubleshooting, and more.
- Specialized services: AC repair, 4x4 repairs, Asian vehicle expertise, and more.
- Diagnostic services: accurate identification of problems using state-of-the-art technology.
Why Choose Wilson's Automotive?
- Experience and expertise: Our technicians are highly skilled and certified, with years of experience in all aspects of automotive repair.
- Quality parts: We use only genuine parts and quality aftermarket products to ensure your vehicle is repaired right the first time.
- Competitive pricing: We offer fair and transparent pricing, with no hidden fees or surprises.
- Exceptional customer service: We're committed to providing you with a friendly, attentive, and personalized experience.
- Convenient location: We're conveniently located in Houghton Lake, MI, and offer flexible scheduling options to fit your busy life.
Our Guarantee
We stand behind all our work with a comprehensive guarantee. Your satisfaction is our top priority, and we'll do everything we can to ensure your complete peace of mind.
Let us take care of your vehicle and get you back on the road with confidence!
Quality of Service
The overwhelming majority of reviewers had a positive experience at Wilson's Auto. Many praised the exceptional service, professionalism, and friendliness of the staff, with several mentioning specific mechanics, such as Chuck Wilson and Carl, who went above and beyond to assist them. Reviewers appreciated the shop's ability to communicate clearly about the problems with their vehicles, provide solutions, and successfully complete repairs in a timely and affordable manner.
Reasonable Prices
Reviewers consistently mentioned that the prices for services and repairs were reasonable, with many commenting that they felt the shop provided good value for the cost. Some reviewers even mentioned that they preferred Wilson's Auto over other shops in the area due to their competitive pricing.
Communication
Reviewers praised the shop's communication skills, noting that they were kept informed throughout the repair process and that the staff took the time to explain the problems with their vehicles and the necessary repairs.
Customer Service
The sheer number of 5-star reviews speaks to the exceptional customer service provided by Wilson's Auto. Reviewers consistently mentioned that the staff was friendly, kind, and attentive, making them feel welcome and valued as customers.
Areas for Improvement
One reviewer, Brody Wallin, had a negative experience with astronomical prices for parts and excessive labor costs. However, this outlier review is vastly outnumbered by the positive comments from the other reviewers.
Reputation
With a plethora of 5-star reviews, it's clear that Wilson's Auto has established a reputation for delivering high-quality service, reasonable prices, and exceptional customer care.
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