Expert Roofing Solutions for a Peace of Mind
Who We Are
Empire Roofing Claim Services has been serving the Charlotte, NC and surrounding areas for over 16 years, specializing in premium roof installation, repair, and storm damage restoration. Founded on the principle of unwavering integrity and client satisfaction, we've built a reputation for meticulous workmanship, transparent communication, and unwavering dedication to our customers' needs.
Our Mission
Our mission is to provide our clients with reliable, high-quality roofing solutions that protect their homes. We are committed to:
- Delivering exceptional customer service through open communication, personalized attention, and responsiveness.
- Utilizing only the highest quality materials and craftsmanship to ensure durability and longevity.
- Standing by our work with comprehensive warranties and guarantees.
Our Services
We offer a comprehensive range of services to meet all your roofing needs, including:
- Residential Roofing: Shingle roofing installations, repairs, inspections, and storm damage restoration.
- Commercial Roofing: Comprehensive solutions for new construction, repairs, and preventative maintenance.
- Roof Repair: Leak detection, repair of damaged shingles, flashing, and underlayment.
- Storm Damage Repair: Expertise in handling all aspects of storm damage claims and insurance restoration.
- Gutters: Installation, repair, and cleaning of seamless gutters.
- Exterior & Interior Painting: Enhancing the aesthetics and protection of your home's exterior and interior.
Why Choose Empire Roofing Claim Services?
- Experienced Professionals: Our certified and experienced roofers are highly skilled and qualified.
- Quality Materials: We partner with trusted manufacturers to offer top-quality roofing materials.
- Client-Focused Approach: We prioritize clear communication and transparency throughout the process.
- Unwavering Commitment: We stand behind our work with industry-leading warranties and guarantees.
Schedule Your Free Estimate Today!
Contact us today to schedule a free, no-obligation consultation and get a personalized quote for your roofing needs. We look forward to helping you protect your home and achieve ultimate peace of mind.
Quality of Service
Empire Roofing has received numerous 5-star reviews for their exceptional service. From facilitating the insurance claims process to ensuring a smooth installation, the company has demonstrated a commitment to customer satisfaction. Reviewers praised their point of contact, including Brandon Robinson, Bryan, and Sid, for their friendliness, knowledge, and professionalism.
Communication
The company's communication skills have also been praised, with reviewers commending the team's ability to explain the process and answer questions clearly. Curt and Dylan Martin were specifically mentioned for their excellent communication and guidance throughout the project.
Workmanship
The quality of the work completed by Empire Roofing has been consistently praised, with reviewers noting the attention to detail and precision in the installation. The company's crews were described as hardworking, efficient, and clean, leaving the job site clean and tidy upon completion.
Insurance Claims
Many reviewers praised Empire Roofing's expertise in navigating the insurance claims process, with Brandon and Curt specifically mentioned for their ability to guide clients through the complex process and advocate for their interests.
Exceptions
However, one reviewer, Holly Caulder, shared a negative experience, stating that the company failed to repair damaged fascia boards 7 years after the initial installation. This issue was brought to light during a home inspection before selling, and the homeowner is now responsible for the repair.
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