YOUR COMFORT IS OUR CONCERN
At AirWorks, we pride ourselves on being a reliable and community-minded business that provides comprehensive indoor comfort solutions to homes and businesses in the Flathead Valley and surrounding areas. Our mission is to create healthier, energy-saving indoor climates that meet the unique needs of each customer.
Our Story
AirWorks was founded in 1995 by Bill and Diane Yarus, a.k.a. "the Thermo Couple, " who have extensive experience in the heating, ventilation, and air conditioning (HVAC) industry. With a combined background in HVACR from Virginia Apprenticeship Council and a Bachelor's degree in Biology from George Mason University, Bill and Diane have built a reputation for providing top-notch services and products to the community.
Areas We Serve
As a locally owned business, we serve the Flathead Valley and surrounding areas, including:
- Kalispell, MT
- Whitefish, MT
- Columbia Falls, MT
- Bigfork, MT
- Lakeside-Somers, MT
Services
At AirWorks, we understand that every home and business is unique, which is why our solutions take into account all the internal and external factors that influence efficiency and comfort. Our services include:
- Heating Solutions: From boiler repair to hydronic heating systems, we have the expertise to meet your heating needs.
- Cooling Solutions: From traditional cooling systems to high-efficiency air conditioners, we can help you stay cool and comfortable.
- Indoor Air Quality: We offer a range of indoor air quality solutions, from humidifiers to air purification systems, to ensure a healthier indoor climate.
- Moisture Solutions: Our expertise includes moisture-controlled solutions, such as whole-house humidification and dehumidification systems, to prevent moisture-related issues.
- Services and Maintenance: Regular maintenance is key to extending the life of your HVAC system. Our expert technicians will ensure your system runs efficiently and effectively.
- Energy Management Solutions: We help homeowners and businesses optimize their energy consumption and reduce their energy costs.
Products
We partner with reputable brands, including Everest, Coleman, Bryant, Fujitsu, Venmar, Honeywell, Lochinvar, Burnham, and Lennox, to offer you the best products in the industry.
Testimonials
Don't just take our word for it! Check out what our satisfied customers have to say about their experience with AirWorks.
Comfort Advise
At AirWorks, we believe in transparency and honesty. That's why we provide personalized consultations and honest estimates to ensure you're making an informed decision about your HVAC needs.
Customer Satisfaction
The reviews for Airworks are mixed, with some customers being extremely satisfied and others expressing significant disappointment.
Installation and Service Quality
Some customers praised Airworks for their excellent service, citing issues such as providing a rapid response to emergencies, providing knowledgeable and efficient technicians, and going above and beyond to ensure customer satisfaction. For example, Author Ginny Larkey credited Airworks with saving her 82-year-old father's house from a potential fire. Author Nikki Fox praised the company for its quick and reliable service, citing a technician who was "knowledgeable, fast, and truly cared about getting our furnace back up and running."
On the other hand, some customers were unhappy with the quality of their service. For example, Author Marilyn Roberts claimed that the company botched the installation of a boiler, leading to ongoing problems that ultimately required a new installation. Author Colin Johnson was dissatisfied with the repair of his furnace, saying that the technician replaced a part that was not faulty and then refused to come back and fix the resulting issues.
Communication
Poor communication was a major issue for some customers. Author Michaella Evert felt that the company failed to keep her informed about appointment scheduling and follow-up visits, leading to frustration and a negative experience. Author Marilyn Roberts also felt that the company's communication was lacking, particularly in response to her complaints.
Conclusion
Airworks has a reputation for providing excellent service to some customers, but others have had negative experiences. While the company has its strengths, such as rapid response times and knowledgeable technicians, it also has areas for improvement, particularly in terms of communication and installation quality.
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