Our Commitment to Columbus, Ohio
State Farm Insurance with Jerry Doherty proudly serves the Columbus, Ohio community, offering personalized insurance solutions to residents for over 45 years. We believe in partnering with our clients to understand their unique needs and providing tailored coverage that protects what matters most.
Understanding Your Needs
Our team of experienced professionals understands the diverse needs of Columbus residents. We offer a comprehensive selection of insurance products, including:
Individual Coverage
- Auto Insurance: Comprehensive coverage for your car, truck, or motorcycle.
- Homeowners Insurance: Protection for your home from unexpected events like fire, theft, or natural disasters.
- Condo Insurance: Specialized coverage for condominium owners.
- Renters Insurance: Affordable protection for your belongings and personal belongings.
- Personal Articles Insurance: Coverage for valuable possessions like jewelry or electronics.
Business & Financial Protection
- Business Insurance: Customized solutions to protect your business from financial losses.
- Life Insurance: Secure your family's financial future in the event of your passing.
- Health Insurance: Access to quality healthcare coverage.
Our Personalized Approach
We take pride in providing a personalized experience for every client.
- Our Personal Price Plan provides you with an individualized auto and homeowners insurance quote, allowing you to make an informed decision about your coverage.
- Our experienced agents take the time to understand your unique needs and provide guidance on choosing the right insurance plan.
Experience and Expertise
Our agent, Jerry Doherty, has been a trusted State Farm agent since 1977. With decades of experience and a deep understanding of the Columbus area, he can provide you with reliable guidance and personalized recommendations.
Contact us today to schedule a consultation and discuss your insurance needs with a State Farm agent. We look forward to helping you find the right coverage and peace of mind you deserve.
Poor Customer Service Experiences
Reviews from multiple customers indicate a pattern of poor customer service experiences with the State Farm office, specifically with Leigh Ann and Misty.
Lack of Apology and Accountability
Customers reported being hung up on, yelled at, and dismissed by the staff, with no apology or accountability taken for the mistakes.
Unprofessional Behavior
Leigh Ann was accused of raising her voice and making excuses instead of apologizing, and Misty hung up on a customer after calling them rude for asking questions about their claim.
Unreliable Phone System
The office's phone system was blamed for disconnecting calls, with Leigh Ann claiming it was a known issue, but Misty denied any problems with the phones.
Isolated Positive Experience
On the other hand, one customer had a positive experience with Leigh Anne Tudor, who helped them find the right policy and was kind and helpful.
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