We are a dedicated team of experienced insurance professionals proudly serving Baton Rouge and the surrounding areas of Louisiana. We are committed to providing personalized insurance solutions and offering exceptional customer service to our clients.
Our Expertise
Our experienced team of professionals can assist you with a wide range of insurance needs, including:
Personal Insurance
- Auto Insurance: Comprehensive coverage for your vehicle, including collision, comprehensive, and liability.
- Homeowners Insurance: Protection for your home against unforeseen events like fire, theft, or damage.
- Condo Insurance: Specific coverage for condo dwellers, addressing unique needs like shared walls and limited liability.
- Renters Insurance: Affordable protection for your belongings in case of theft, damage, or loss.
Life & Financial Protection
- Life Insurance: Secure peace of mind for your loved ones with various coverage options.
- Pet Insurance: Comprehensive protection for your furry friend against unexpected illnesses or accidents.
Business Insurance
- Commercial Insurance: Customized coverage tailored to your business needs, including property, liability, and employee protection.
Beyond Insurance
We understand that choosing the right insurance can be overwhelming. Our team takes the time to understand your unique needs and goals to create a personalized plan that meets your individual situation. We also offer:
- Financial Services: Guidance on planning for your financial future.
- Risk Management: Consulting to help you identify and mitigate potential risks.
- Claims Assistance: Streamlined assistance through the claims process to ensure a smooth and efficient experience.
Our Values
Our core values guide our interactions with clients and the community:
- Integrity: We operate with honesty and transparency, always acting in the best interests of our clients.
- Customer Focus: We prioritize client satisfaction by providing tailored solutions and personalized attention.
- Community Involvement: We actively support community initiatives and contribute to the betterment of our area.
Contact Us Today
Let us help you achieve peace of mind and protect what matters most to you. Contact us today to schedule a free consultation and discuss your unique insurance needs.
Customer Service and Communication
The majority of customers have praised the attention and help received from Laurin Maier and her team, citing quick response times, good advice, and helpful guidance. Many reviewers have mentioned the patience and knowledge of specific team members, such as Kaci, Casey, Tara, and Abigail.
Pricing and Savings
Several customers have reported significant savings on their insurance policies, with some mentioning that they were able to find better coverage at lower rates.
Negative Experiences
However, a few customers have expressed dissatisfaction with the agency, citing issues with communication, premium increases, and claims processing. One customer reported being unable to reach the owner, Laurin Maier, and feeling that the agency prioritizes taking payments over providing good customer service.
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